Data Entry Customer Service

JONATHAN PITA

**** ********* ***. *** ***** CA.**114

619-***-**** • *********@*****.***

Production Line Leader with excellent supervisory and communication skills understands what it takes to meet production and manufacturing goals. Strong ability to complete production assignments within project completion time frames. Highly self- motivated individual showing constant professionalism while exhibiting a solid work ethic and takes pride in work. Successful track record of value creation and continuous improvement initiatives to meet customers' expectations, and achieve company goals.

Skills: Strong leadership Problem Solving & Attention to Detail Oral & Written Communication Skills Accountability Process Improvement Tracks Goal Progress Data Entry Customer Service Administrative Support Multitasking Supply & Inventory Management Microsoft: Word, Excel, PowerPoint Adobe Acrobat Pro

PROFESSIONAL EXPERIENCE

Tiger Bioscience, 5870 Pacific Center Blvd, San Diego CA. August 25, 2025 - Present Duties and Responsibilities

● Follow written SOP\'s and batch records for bulk production, aseptic filling, assembly and final product labeling and packaging

● Print and inspect controlled labels for final product

● Perform inspection of finished

● Record process operations and data calculation entries into batch records and associated forms

● Qualify for aseptic gowning and operations (syringe filling) on a semi-annual qualification basis. Manually fill syringes in an aseptic environment for extended durations while being monitored for viable and non-viable microbial growth

● Perform line clearance prior to the commencement of each process by ensuring all related materials/components are released for use, and non-related materials/ components are not present; therefore removed

● Ability and knowledge to operate, calibrate, and standardize equipment released for cGMP use

● Process raw bovine in preparation for collagen extraction and

● Assemble pressurized tanks and process

● Formulate acidic and caustic dilutions from concentrated stock

● Process and sieve PMMA

● Clean and sterilize (autoclave) process equipment, vessels, and cleaning

● Perform room cleaning in aseptic and non-aseptic areas (ceilings, walls, floor, and biosafety cabinets)

● Neutralize waste using acidic or caustic solutions before

● Maintain production areas to cGMP compliance and inspection

● Participate in and support implementation of changes in processes and policies to maintain high professional

● Fill voids within the production

● Maintain acceptable attendance and punctuality for scheduled work hours and meetings

● Ensure completion of assigned tasks and responsibilities within defined times

● Flexibility to work overtime and or weekends to support operational needs when necessary

● Perform other duties as assigned

Dexcom Inc., 6340 Sequence Dr., San Diego CA. August 6, 2018 - Nov. 3, 2025 Production - Essential Duties and Responsibilities

● Directs day-to-day oversight and planning of work for the manufacturing operations.

● Inspects work of operators and keep documentations of yields and reject data.

● Acts as liaison between operator and supervisor/manager.

● Execute agreed upon production plans and yields within designated area of production.

● Assists supervisor/manager to plan and schedule resources and equipment, and to conduct and document training.

● Ensures completeness and accuracy of manufacturing documents, and on-time equipment maintenance and calibration.

● Interact with cross-functional departments, such as Production, Engineering, and R&D, to resolve issues associated with quality, equipment, manufacturing systems, etc.

● Assists in the transition of new products into manufacturing.

● Monitors equipment performance and makes minor adjustments such as set-ups, calibrations and alignments.

● Clears minor machine difficulties and performs maintenance and repair as trained by a technician, engineer or supervisor.

● Ensure compliance to all applicable regulations to FDA, ISO, OSHA, etc.

● Prepared for review: reports and other documents using word processing, spreadsheet, database, and presentation software (Microsoft Office Suite applications).

● Assists operators by answering questions and demonstrating operations.

● Spots check product to ensure quality levels are maintained. Becton Dickinson, Pacific Mesa San Diego CA. March 8, 2010 - August 3, 2018 Lead Production

● Led, assigned, and directed associates in coordination of schedule to ensure efficient production flow.

● Coordinated manning assignments to accomplish daily work schedules.

● Communicate to all shifts about scheduling daily demands, procedure training, and training verification.

● Created maintenance work orders and/or purchases orders for miscellaneous supplies as required.

● Examined completed work (in-process & finished goods) to detect defects and verify conformance to specifications.

● Coordinated with management and employees toward production line improvements.

● Reviewed written procedures for accuracy and work with supervisor on necessary changes.

● Interfaced with planners on scheduling issues.

● Provided maintenance updates of associate work hours in KRONOS as required.

● Promoted and maintains departmental housekeeping and safety as required by regulatory agency, and 5S procedures.

● Responsible for communicating quality, and/or safety concerns to management.

● Operated independently on a daily basis, requiring continual interactions with Supervisors, Leads, Quality, Planners, Engineers, and Buyers across manufacturing operations. Becton Dickinson, Pacific Mesa San Diego CA.October 5, 2009- March 8, 2010 Production Trainer

● Performed inspection of work equipment and work stations of prior manufacturing operations.

● Ensured proper training of all employees with proper documentation and procedures.

● Developed, recommended, and implemented measures to improve production methods, equipment performance, and quality of product.

● Accurately completed Device History Records and associated electronic system.

● Assisted with projects and qualifications concerning the process when needed.

● Entered batch information into database.

● Evaluated subordinate performance, communicated with employees, and provided information for work performance improvement.

● Utilized small hand tools and/or precision devices to aid in the manufacturing process.

● Maintained a clean/safe work area and reports any safety hazards to supervision.

● Observed all quality and GMP standards at each operation within the assigned department. Becton Dickinson, Pacific Mesa San Diego CA. June 12, 2008-Ocrober 15, 2009 Assembler I

● Aligned, joined and assembled medical components and subassemblies.

● Examined and tested components and completed assemblies for conformance to specifications and quality requirements.

● Detected, handled and eliminated all assembly-related quality control problems.

● Entered and maintained all medical device related information in a computer.

● Cleaned and organized workplace and followed safety work practices.

● Prepared and maintained accurate work-related records and test reports.

● Utilized and maintained all types of tools and machines, properly and efficiently.

● Followed established housekeeping standards to clean and maintain workplace. Additional Skills

Proficient in Protocol Validation Process, Alaris 8015 PC Point-of-Care Unit (PCU), POLO software and APPS software, Infusion Production summary, Alaris system maintenance (ASM), PAL, and PCU build Summary, SAP, Microsoft Word, PowerPoint, and Excel/Spreadsheet.

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