Supply Chain Management

TERRY P. LABAFF

Vancouver, WA ***** 225-***-**** *******@*****.*** https://www.linkedin.com/in/terry-labaff-34884751/

PROFESSIONAL SUMMARY

Strategic logistics and operations leader with 10+ years of progressive experience in supply chain management, 3PL operations, transportation, and warehouse leadership. Proven ability to reduce costs, streamline processes, and lead cross-functional teams in fast-paced, regulated environments. Strong background in contract negotiation, safety programs, and operational turnaround. Adept in KPI monitoring, project management, and continuous improvement.

CORE COMPETENCIES

• Transportation & Supply Chain Management

• 3PL & Freight Brokerage Operations

• Logistics Optimization & KPI Monitoring

• Contract Negotiation & Vendor Relations

• Warehouse & Distribution Management

• Safety, Compliance & Risk Mitigation

• Cross-functional Team Leadership

• Microsoft Office, Tableau, AS400

PROFESSIONAL EXPERIENCE

Owner / Operating Director / Principal Consultant

Redstick Enterprises – Vancouver, WA Sep 2024 – Present

Consulted with clients to optimize logistics workflows and supply chain performance.

Monitored KPIs including inventory levels, delivery times, and transportation costs.

Delivered copywriting support for business development efforts.

Carrier Sales / Senior Account Manager / Freight Broker

DSV – Portland, OR Feb 2022 – Aug 2024

Managed freight operations with partner carriers and customers for cost-effective service.

Negotiated contracts, ensuring optimal rates and service outcomes.

Acted as Incident Commander for West Coast safety incidents, overseeing response strategy.

Monitored freight trends to proactively reduce costs and enhance service levels.

Operations Supervisor / Transportation Manager

Reddaway/YRC – Portland, OR Nov 2020 – Feb 2022 (out of business)

Cut operating expenses by 40% in six months through process redesign.

Reduced mis-shipments and underutilized assets by 50%.

Built cross-departmental systems using Tableau, AS400, and MS Office to track freight.

Dispatch and Dispatch Management for 9 Western Zones

Logistics / Transportation Manager

Dishcraft Robotics – San Carlos, CA Nov 2019 – Jun 2020 (closed due to Covid)

Achieved 100% on-time delivery through logistics planning and KPI tracking.

Authored SOPs and training guides to improve team performance and delivery consistency.

Improved customer satisfaction by 20% via streamlined communication protocols.

Dispatch and Dispatch Management for Greater San Francisco area

Delivery Operations Area Manager

Amazon – San Leandro, CA Aug 2018 – Sep 2019

Managed 3PL relationships and a driver pool of over 300.

Cut safety incidents by 25% through targeted training and awareness campaigns.

Contributed process improvements to Amazon Key via white papers and pilot programs.

Company Store Manager

Snap-on Tools – Baton Rouge, LA Jan 2017 – Jun 2018

Rebuilt a dormant sales route to generate $20K/month and transferred it to franchisee ownership.

Executed high-impact events to boost product sales and visibility.

Service Center Manager

Eurofins – Baton Rouge, LA Jul 2014 – Sep 2016

Doubled facility income in one year through strategic business development.

Secured $200K in savings through logistics system optimization.

EDUCATION

Bachelor of Science in Emergency and Disaster Management – American Public University

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