Customer Service Health Insurance
Resume:
Aamir Sultan
Duluth, GA
*****.***@*****.***
US Citizen
Seeking remote work in the area of senior level customer service, bringing 2 decades of excellent customer service skills into the Insurance / Financial Industry. I believe Customer Service is the foundation of sales, retention and expansion for every company.
Full time sales position with a company that has high potential for growth.
Work Experience
Ehealth(Remote)
November 2024 – Present
Providing expert guidance to Medicare clients by evaluating and recommending the most suitable Medicare Advantage plans based on individual needs and preferences, while delivering exceptional customer service with empathy for the senior population. Maintaining a strong company reputation is prioritized to support growth, client retention, and expansion.
Assurance IQ(Remote)
January 2022 – April 2024
Helping Medicare clients choose the best advantage plan based on their needs, while offering compassionate service and supporting company growth, retention, and expansion.
Tele sales agent (temporary seasonal position)
Teleperformance – Alpharetta, GA
October 14,2021 – December 7, 2021
Assisting clients in selecting the right plans that suit their needs and always providing excellent customer service. Hitting all sales quotas and targets with ease.
Regional Marketing Director (Commission based work part time)
HGI - Alpharetta, GA
January 2019 to Present
Creating leaders and building teams of agents to promote various life insurance and health insurance products and investments in alternative segments of the market.
Medical Transportation Driver (1099 contractor as needed)
Self-Employed - Alpharetta, GA
June 2007 to July 2022
Transporting clients to and from medical appointments daily. All appointments are given by the state, and clients are transported in a safe and effective manner with the utmost respect.
Education
High school diploma
Skills
•Management
•Relationship Management
•Team Management
•Recruiting
•Marketing
•Strategic Planning
•Exemplary Customer service
Certifications and Licenses
Life and Health Insurance
April 2019 to Present
Currently hold a life license and Health insurance license in the state of GA and 25 additional states.
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