PRIYANKA SHRIVASTAVA
Shrivastava.priyanka****@g
mail.com
Randolph, NJ, 07869
EDUCATION:
Master of Computer application -
2013
Bachelor of Computer
Applications-2010
KEY SKILLS:
Office Administration & Scheduling
Written & Verbal Communication
Confidential Records Management
Microsoft Office Suite & Google
Workspace
Calendar & Email Systems (e.g.,
Outlook, Gmail)
IT Troubleshooting & Tech Support
Data Entry & Student Information
Multi-tasking & Time Management
ABOUT ME:
Able to adapt quickly to new
systems and processes
Passionate about customer
satisfaction and finding a win-win
situation for everybody that leads to
long-term relationships.
OBJECTIVE
Motivated and reliable professional with 5+ years of experience seeking an opportunity to contribute to my organizational, communication, and problem-solving skills in a dynamic work environment. Committed for continuous learning and delivering high- quality results while supporting team and organizational goals along with creating a positive and productive atmosphere for learning and growth. PROFESSIONAL SUMMARY
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote) with over 5+ of hands-on experience in professional environments.
Adept at preparing dynamic presentations using PowerPoint, incorporating visuals, animations, and data-driven content.
Ability to handle customer queries and resolve account-related issues in a timely and professional manner.
Demonstrated ability to prioritize tasks and meet deadlines under pressure.
Strong organizational and multitasking skills.
Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services
Strong skills in Excel functions such as formulas, pivot tables, charts, and data analysis for reporting and administrative tracking.
Experienced in Word for creating professional documents, templates, reports, and correspondence.
Skilled in managing email communication and calendars using Microsoft Outlook, including meeting scheduling and follow-ups.
Background in IT and software engineering, offering technical troubleshooting support and systems understanding in office environments.
Experience in integrating Microsoft Office with cloud platforms such as OneDrive and SharePoint for file management and team collaboration.
Comfortable with automation tools (e.g., Excel Macros, basic scripting) to streamline repetitive office tasks.
Quickly learning and training others on new software, including school or office systems, enhancing team productivity.
Able to bridge administrative needs and technical support, providing a unique combination of organizational and IT problem-solving skills. WORK HISTORY
Lowes (June 2016 - Oct 2018) – Software Engineer
Onet infotech (June 2013 - Oct 2016)- Software engineer