Amanda Cox
Peer recovery support specialist
McLoud, OK 74851
**************@*****.***
Professional Summary
Results-driven and experienced manager with 15+ years of experience in customer service, crisis intervention, and supervising roles and skilled in Motivational Interviewing and is trained in trauma intervention.
Willing to relocate to: Oklahoma City, OK
Authorized to work in the US for any employer
Work Experience
Salon Owner/Stylist
solara salon-McLoud, OK
Present
I've recently completed my peer recovery support specialist program, 2024 understanding trauma
(Cleet), PRSS Supplemental Training, from Oklahoma mental health and substance abuse Assocation. I have 25+ in customer service, inventory, product order and customer appreciation.
• Managed daily operations, including scheduling, inventory management, and customer service
• Achieved 35% increase in sales through effective staff training and motivation
• Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
• Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
• Resolved customer complaints or issues promptly while maintaining a positive brand image
• Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc Education
High school diploma
McLoud High School - McLoud, OK
1995 to 2002
Skills
• Supervising experience (10+ years)
• Customer service (10+ years)
• Driving (3 years)
• Motivational Interviewing (10+ years)
• Crisis Intervention (1 year)
Awards
I have my plege from project safe ..NO SHAME PLEDGE January 2023
Certifications and Licenses
Certified Recovery Specialist
February 2025 to Present
title 43A of Oklahoma mental health law.
Additional Information
I'm enrolled at Rose State