Purchasing Officer Customer Service
Resume:
John Merriman
Danville, KY *****
859-***-**** ***********@*****.***
Route Salesman Purchasing Officer
Professional Summary
Accomplished route sales professional and purchasing officer with a proven record of enhancing customer loyalty and satisfaction through effective communication, service excellence, and efficient operations. Experienced in managing inventory levels, executing strategic route planning, and implementing promotional campaigns that drive sales growth. Adept at supplier management, cost-saving initiatives, and compliance oversight. Recognized as a dynamic team player committed to achieving results and driving organizational success.
Experience
Route Salesman
Klosterman Baking – Lexington, KY
Aug 2000 – Oct 2025
- Built and maintained strong customer relationships to improve loyalty and retention.
- Managed inventory levels to ensure timely deliveries and prevent stockouts.
- Utilized CRM software to track sales activities and improve service performance.
- Conducted market research to identify customer needs and tailor product offerings.
- Trained and mentored new team members in sales and customer service best practices.
- Implemented promotional campaigns to boost brand awareness and sales volume.
- Conducted regular vehicle inspections to meet safety and maintenance standards.
- Used GPS and route management tools to enhance delivery efficiency.
- Maintained precise records of sales, deliveries, and customer interactions.
- Identified upselling opportunities, increasing average order values.
- Prepared accurate sales forecasts and reports for management. Purchasing Officer
Bank of Danville – Danville, KY
Aug 1990 – Oct 2000
- Reviewed and processed purchase orders ensuring policy and budget compliance.
- Monitored supplier performance and negotiated volume discounts to reduce costs.
- Trained and mentored junior staff in procurement and vendor management.
- Conducted inventory audits and reconciliations for accurate stock and reporting.
- Stayed current with industry regulations and compliance requirements.
- Managed purchase orders and delivery schedules to prevent supply chain delays.
- Maintained detailed purchasing records and audit-ready documentation.
- Collaborated across departments to address purchasing and quality issues. 1
Core Skills
Customer Relationship Management (CRM)
Inventory Control & Forecasting
Strategic Route Planning
Sales Growth & Promotion Management
Supplier & Vendor Negotiation
Cost Reduction & Budget Oversight
Team Training & Leadership
Compliance & Audit Readiness
Route Optimization & GPS Systems
Education
High School Diploma (or equivalent)
Danville, KY
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