Customer Service, Entertainment

SAVANNAH LENNEN 904-***-**** **********@*****.*** Orlando, FL

SUMMARY OF QUALIFICATIONS

Highly motivated and results-driven individual with over three years of experience providing outstanding customer service and front-of-house operations in fast-paced food service environments. Proven ability to lead a team, train new members, and maintain a high standard of cleanliness and efficiency. Seeking a sales or service position to leverage exceptional interpersonal and leadership skills while developing professionally toward a legal career.

EDUCATION

University of Central Florida Orlando, Florida Bachelor of Science in Political Science Expected Graduation: 05/2028

North Marion High School Citra, Florida High School Diploma Graduated: 05/2024

●GPA: 3.6

EXPERIENCE

Server Twin Peaks Orlando, FL 06/2025 – 10/2025

●Cultivated strong, positive connections with guests to ensure an enjoyable dining experience and drive repeat business.

●Managed full-service table sections, efficiently taking orders for and delivering food and alcoholic/non-alcoholic beverages.

●Maintained detailed knowledge of all menu items and daily specials to assist guests with selections and accommodate special requests confidently.

Server/Cashier The Glass Knife Winter Park, FL 03/2025 – 07/2025

●Greeted and engaged guests promptly to create a premium, welcoming atmosphere and provide a high-end dining experience.

●Processed all customer orders accurately using a Point-of-Sale (POS) system at the cash register.

●Managed efficient food and beverage service, ensuring timely delivery of orders and attending to water service needs.

●Executed professional packaging of specialty desserts and baked goods to maintain product quality for to-go orders.

BOH Team Member Twisted Handle Ocala, FL

09/2024 – 02/2025

●Maintained a clean, fast-paced environment while preparing and plating food.

●Supported servers with cleaning duties and food delivery to increase table turnover and service speed.

Team Member Freddy’s Ocala, FL

01/2024 – 05/2024

●Recognized as Employee of the Month (02/2024) for outstanding performance in customer assistance and food/drink preparation.

●Assisted customers with food purchases and collaborated with team members to prepare food and beverages.

●Ensured a clean, functioning, and orderly environment for staff and guests.

Hostess Chili's Ocala, FL

12/2022 – 06/2023

●Created a friendly and welcoming environment for all guests upon arrival.

●Coordinated guest seating, assisted with menu distribution, and supported waitstaff with timely food and drink delivery.

FOH Team Member Chick-fil-A Ocala, FL

03/2022 – 10/2022

●Contributed to training and onboarding new team members in front-of-house procedures.

●Maintained a clean, safe, and welcoming dining environment for guests.

SKILLS & LEADERSHIP

●Customer Service Excellence: Three years of experience in food services, consistently providing outstanding service.

●Leadership & Teamwork: Demonstrated leadership as a captain of a soccer team; experienced in team collaboration and training new staff.

●Sales & Service: Proficient in cash handling, POS systems, order taking, and upselling for both dine-in and to-go orders.

●Communication: Highly effective in making connections with guests and clearly communicating with team members.

PROFESSIONAL MEMBERSHIPS

●Phi Alpha Delta Law Fraternity/Sorority (Present)

●National Society of High School Scholars (02/2024 – Present)

Contact this candidate