Client relations, hospital organization.

ALISHA

ANZENGRUB

ER

*********@*****.***

301-***-****

Herndon va

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PROFESSIONAL SUMMARY

Dynamic professional with a proven track record at The Goddard School, excelling in empathetic communication. Achieved high customer retention at T-Mobile through exceptional problem resolution and client relations. CPR certified, adept at fostering safe and engaging learning environments, contributing significantly to team and company growth.

Developed strong communication, organizational, and multitasking skills in childcare environment, supporting child development and fostering positive learning experiences. Seeking to transition into new field where these skills can drive success and contribute to collaborative team environment. Dedicated to leveraging experience to make meaningful contributions in new professional role.

SKILLS

• Empathetic Communication

• Problem resolution

• Computer proficiency

• Conflict resolution

• Complaint handling

• Microsoft Excel

• Client relations

• Follow-up skills

• Product knowledge

• Parent communication

• CPR certified

• Music and movement

• Critical thinking

EDUCATION

Cholla High School

Tucson, AZ • 05/2022

High School Diploma

WORK HISTORY

The Goddard School - Childcare Assistant Teacher

Leesburg, VA • 11/2024 - Current. (Finished 2 weeks)

• Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.

• Sanitized toys and play equipment each day to maintain safety and cleanliness.

• Assisted lead teacher with snack time, arts and crafts and putting children down for naps.

• Communicated regularly with parents about daily activities and behaviors.

• Engaged with children on individual basis to build positive relationships and promote learning.

• Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.

• Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.

Glory Days Grill - Waitress

Herndon, VA • 07/2024 - 10/2024

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

• Maintained clean and welcoming dining environment, ensuring a positive guest experience.

• Remained calm and poised when dealing with difficult customers or during busy shifts.

T-Mobile - Mobile Phone Expert

Sterling, VA - 08/2022 - 12/2023

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