Office Manager Accounts Payable
Resume:
CHAUNCEY C. JONES
Unit ***
Bradenton, FL 34205
********@*****.***
CAREER SUMMARY:
Confident and accomplished business professional; one who is results-driven, detail-oriented, and reliable. I have a track record of success as an Operations/Office Manager, Territory Sales Manager, and Business Consultant. I embrace change and I am always receptive to learning and growing. PRESENTATION of QUALIFICATIONS
• Exceptional Oral, Written, Listening, Interpersonal, and Presentation Skills
• Excellent Organizational and Leadership Abilities
• Strong Business Acumen with a Strategic Vision and Orientation
• Excellent Problem-Solving Abilities
• Ability to strategically multitask in a fast paced environment\
• Experienced in training and supervising employee staff EMPLOYMENT HISTORY
TRU by HILTON HOTEL
Night Auditor
September 2023 to May 2024
RESPONSIBILITIES:
• Audit, balance, and verify daily revenue documentation
• Manage the hotel’s inventory of reservations, room assignments, and vacancies
• Greet guests, check-in / check-out guests, and provide guests with important information
• Respond to guest inquiries, complaints, and concerns
• Balance cash drawers, record / report errors, and reconcile receipts BRADENTON HOUSING AUTHORITY
Operations / Office Manager
April 2022 to September 2022
March 2023 to July 2023
RESPONSIBILITIES:
Responsible for daily operations including accounts payable, tenant accounts receivables, procurement, IT services/management, office management, office safety, security functions, grantee reporting and compliance. Examples of Duties planning, organizing, and coordinating accounts payable and accounts receivable processes; procurement activities; drafting policies and procedures relating to bookkeeping, payroll and procurement; managing staff and coordinating daily office and program operation activities.
• Receive and input rents and all other payments due from residents, balance cash drawer & deposit funds
• Establish payment terms for repayment agreements, document tenant charges and post to A/R
• Perform all bookkeeping functions relating to agency accounts
• Order and maintain office supplies and equipment as needed
• Prepare bank deposits and transmit deposits
• Process monthly landlord rental assistance payments
• Post and track collection losses
• Maintain office and vehicle keys and control security access codes for buildings
• Troubleshoot and resolve all IT and website related issues/updates agency website
• Prepare, post and ensure digital and hard copies are properly saved
• Prepare all requests for business opportunities; job vacancies; agency legal and classified notices
• Maintain all agency contract files and ensures that all files are complete BRADENTON HOUSING AUTHORITY
Property Manager
September 2022 to March 2023
RESPONSIBILITIES:
• Coordinate and manage all maintenance & inspection activities for agency properties
• Ensure compliance with local building codes, state and federal building guidelines and requirements
• Ensure inspections of grounds; perform and document results of annual inspections for all units
• Perform and document results from home visits of public housing applicants
• Schedule and conduct quarterly quality control inspections for a select number of units
• Manage all outsourced account labor and projects as required within budget
• Maintain public housing unit keys and cores, make duplicates as needed
• Generate work orders for inspections performed and ensure timely processing and close out of work orders
• Receive all work order requests, schedule work, inspect work, close out work order and ensure results are input into agency database system
• Receive all unit turnaround paperwork, inspect and document unit turn needs including supply, equipment & material needs, document tenant charges, track, record and report on unit turnaround time, unit turnaround costs and tenant charges
• Perform weekly common area inspections of all agency owned properties including walking the properties, identifying resident violations, preparing violation notices and tracking violation cures
• Plan, design and administer extraordinary maintenance contracts, including contract negotiations, inspections, and authorization of payments
• Work with pest control vendor to ensure regular pest control treatments; schedules monthly pest control treatments, accompanies pest control vendor during monthly visits, and cleans vents / replaces air filters
• Perform monthly housekeeping inspections on all agency owned properties; identifies and documents instances of poor housekeeping, issues violation notices and tracks violation cures
• Assist maintenance staff with completing work orders as needed
• Knowledge of unit inspections, unit turnaround methods, carpentry, and minor repair techniques.
• Direct and supervise the work of professional, skilled and unskilled employees.
• Establish and maintain effective working relationships with contractors, tenants, residents, staff and the public.
FLORIDA A&M UNIVERSITY
SMALL BUSINESS DEVELOPMENT CENTER
Business Consultant & Analyst
March 2018 to December 2021
RESPONSIBILITIES:
• Provide Small Business Owners and Entrepreneurs with Management and Technical Assistance. Assistance includes but is not limited to Analysis of Financial Statements, Business Plan Reviews, Build Proforma Budgets which serve as Input to 3-Year Financial Analysis for loan and grant consideration, and Market Research
• Advise & Lead Clients through Successful Application for Local, State, and Federal Funding in Response to Interruption of Business Operations due to Natural Disasters such as Hurricanes and the COVID-19 Pandemic
• Coordinate and Implement Marketing and Outreach Activities in the Delivery of Services to Satellite Locations
• Lead the Development & Documentation of business processes (process reengineering) and workflows of key business processes and activities
• Actively participate in professional development opportunities to enhance and increase knowledge in the small business marketplace and remain current with trends and best practices BIBLE BAPTIST CHURCH of PALMETTO ACADEMY
Chief Financial Officer and Business Manager
January 2014 to November 2019
RESPONSIBILITIES:
• Develop & direct strategies and business goals that will lead the Academy towards favorable growth.
• Develop and implement organizational policies, processes, philosophies, and procedures
• Develop & Maintain Sound Fiscal Practices while Optimizing Financial Operations and Systems
• Provide Leadership and Professional Development for Staff
• Ensure Compliance with Grant Donors (Federal Government), the State of Florida (DCF), the Early Learning Coalition (ELC), and the Internal Revenue Service (IRS)
• Advise the Board of Deacons of Organizational Activities
• Oversee Day-to-Day Operations including but limited to Procurement, Payables, Receivables, and Payroll
• Foster and Maintain Positive Relationships with Internal and External Stakeholders
• Prepare and Manage a Comprehensive Budget
• Manage all maintenance & inspection activities for the academy, play areas, and kitchen ADVANCED SOLUTIONS, INC.
Business Development Manager
May 2016 to July 2017
RESPONSIBILITIES:
• Inside Sales Hunter & Farmer Role
• Responsible for Qualifying & Pursuing Autodesk Design and Advanced Solutions Service Solutions for both prospective and existing accounts in the manufacturing industry
• As project lead, contributes to project discoveries, kickoff, prepare proposals and statements of work that are in line with company standards
• Understand the decision-making process of prospects and clients within the Automotive, OEM, Aerospace, Industrial, and the Defense industries
• Develop a book of business through lead generation via cold calling, targeted marketing, and referrals
• Maintenance of contact(s), activities, and forecasting database using company CRM NEBULAR CONSULTING SERVICES
Owner / Senior Account Executive
January 2012 to May 2016
RESPONSIBILITIES:
Hunter Role
• Reseller of Springbrook’s Subscription & Perpetual License Portfolio of Finance, Payroll/HR, Utility Billing, and Community Services to City/County Governments, State Agencies, and Nonprofits in Florida
• Present Service Offerings including Implementation & Training, Project Mgmt., On-going Support, Web Hosting, Web Design, and Web Support
• Business Development - Discover & Qualify Prospective Accounts via Cold Calling, Targeted Marketing Campaigns, Trade Show Participation, References, etc.
• Meet with Departmental Stakeholders to Discover & Document As Is Processes and To Be Processes
• Contributes to project discoveries, project kickoffs, preparation of proposals and statements of work that are in line with company standards
• Conduct ROI Study and Present Findings / Cost Justification to C-Level Executives
• Successfully Lead Prospects Through the Sales Cycle (prospect - qualify – RFP response - solution presentation
- price & terms negotiation - site visits - close) TYLER TECHNOLOGIES, INC.
Senior Account Executive
February 2006 to November 2011
RESPONSIBILITIES:
Hunter Role
• New Account Sales of MUNIS & Subscription & Perpetual License Portfolio of Financial Management, HR/Payroll, Utility Billing, and Community Development to Mid - Large City/County Governments, State Agencies, and School Districts in Florida, Alabama, and Tennessee
• Provide Consulting Services in the areas of Implementation & Training, Project Mgmt., On-going Support, Business Process Reengineering, Workflow Efficiencies, and Disaster Recovery
• Business Development - Discover & Qualify Prospective Accounts via Cold Calling, Targeted Marketing Campaigns, Trade Show Participation, References, etc.
• Meet with Departmental Stakeholders to Discover & Document As-Is Processes and To-Be Processes
• Conduct ROI Study and Present Findings / Cost Justification to C-Level Executives
• Successfully Lead Prospects Through the Sales Cycle (prospect - qualify – RFP response - solution presentation
- price & terms negotiation - site visits - close)
• Maintain prospect/customer database, territory activities, and forecasting using SalesForce CRM system NEW WORLD SYSTEMS
Southeastern Regional Territory Manager, Public Administration Division Sept 1998 to January 2006
RESPONSIBILITIES:
• Develop Organizational Policies and Implement Corporate Processes, Philosophies, and Procedures for New Branch Office and Personnel
• Lead the Overall Success of the Team by Setting Targets, Supervising Personnel, Building Relationships with Customers / Prospects, and Manage the Operating Budget
• Formulate Business Development Strategies for Competitive Accounts intended to Foster Long-Term Team Success
• New Account Sales of LOGOS Public Administration License Portfolio of Financial Management, HR/Payroll, Utility Billing, and Community Services to Mid-tier City/County Governments and Non-Profits in Florida, Georgia, Alabama, South & North Carolina, Tennessee, and Mississippi
• Present Service Offerings including Implementation & Training, Project Mgmt., and On-going Support.
• Manage and Control all Aspects of the Sales & RFP Process.
• Leverage Business Partnerships to Generate New Opportunities. Partnerships include Consultants, Leasing Firms, and Complimentary Software Firms.
• Maintenance of prospect contact(s), activities, and forecasting database using SalesForce.com CRM. IBM CORPORATION
July 1981 to August 1998
(July 1981 - Dec 1989) - Territory Sales Representative / Systems Engineer
(Jan 1990 – Aug 1998) - iSeries/400, PS/2, and OS/2 Product Manager RESPONSIBILITIES: Details Provided Upon Request
EDUCATION Florida: A & M University, Tallahassee, FL Bachelor of Science - Business Administration / Accounting CERTIFICATIONS:
Profit Mastery – Profit Mastery, Inc. – a financial analysis tool used to drive financial performance in improving profitability and business efficiencies.
Customer Service Essentials - Dale Carnegie & Associates – skills to empower & equip customer service professionals within their role, creating positive first impressions, manage customer expectations
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