Project Management Start-Up
Resume:
I have over ** years of opera/ons management experience, consis/ng of budge/ng, sales,
marke/ng, audi/ng and start-up companies. I am looking for an opportunity to con/nue my career in Temp / Part Time consul/ng and project management. If your company can benefit from the addi/on of a dynamic manager with exper/se development, training and P&L accountability consider these achievements:
The following are items that could be of interest:
•Managed and operated start-up company from ($780,000) to 122,678 monthly profits.
(42 stores) in six states.
• Managed and supervised Human Resources, Marke/ng, Sales, Audi/ng, Collec/on, and Adver/sing.
•Budget analysis and prepara/on alone with mee/ng and exceeding company’s service goals and objec/ves.
• Recrui/ng and hiring for all management posi/ons
• Training, Developing and coaching direct reports and supervisors in hiring, staff development, discipline, policy implementa/on and organiza/onal structuring.
•Consistently mee/ng and exceeding customer service standards by ensuring prompt and accurate comple/on of all requests by customers are resolve with customer sa/sfac/on
•Building internal and external rela/onships through excep/onal problem solving, ownership and follow through
•Interfacing and coordina/ng with customer service and account management
•Managing and evalua/ng work flow and repor/ng within opera/ons. Repor/ng directly to the CEO
• Total P&L accountability
Quality Control
My career includes serving 19 years as a District Manager, Three years as Director of Opera/ons for a start-up Acquisi/on Company, and eleven years with a publicly owned company as a Regional Manager. I am open to other posi/on suitable with my qualifica/ons. With demonstrated success in obtaining revenue objec/ves and streamlining to maximize on the bodom line I can bring prac/cal business applica/on and understanding of opera/ons to your management team. Please call me to discuss my qualifica/ons in detail. Thank you. Jeff Fortune
832-***-**** – Cell
JEFF FORTUNE
17418 Fairgrove Park
Houston, Texas 77095
****.*******@*********.***
281-***-**** Home 832-***-**** Cell
Executive experienced in business development, marketing, operations, sales management, turnarounds and startups. Delivers growth in competitive markets by building high performance teams and streamlining organizations. A passionate team builder and executive coach, possessing the unique ability to integrate diverse business functions to achieve tangible results.
Professional Experience
Public Storage- Operations- District Manager 2003 – 2022 Responsible for the district operations including P&L accountability and growth, Accountable for recruiting hiring and staffing personnel through out the district. Manage the day to day operations in customer service, sales, collections, and auditing. Nexus – Director of Operations 1999 – 2002
Venture capital-backed start-up that opened retail stores in six states in 24 months. Our team opened 42 stores in 12 cities and grew annual revenues from $0 to $16.80 million. As Director of Operations spearheading this project I reported directly to the CEO.
Quadrupled annual revenues from $4.25 million to $16.80 million in start up company and improved store-level profit from ($780,000) to $122,678
Grew company revenues by designing a marketing program that was adopted company wide
Propelled revenue projections despite dramatic increase in competitors in markets
Recruited and assembled a team of 8 Regional Managers who were directly responsible for all store operations in their respective markets.
Constantly focused the entire 200 strong operations team to ensure that monthly revenue and P&L goals were met and that everyone was having fun.
Buyer and purchaser of inventory for all locations
Worked with Nexus senior management team to develop and roll-out a store-level compensation system that aligned employee incentives with company “deliverables.”
Implemented policy and procedures and executed with training through out company
Coordinated the sales, collections, and marketing staff on creative and strategic concepts
Developed and rolled-out store-level system for sales, collections and inventory management. Supervised two full time auditors during 2002 and increased the number of store passing Procedures Audits from 4% to 55%.
Managed day to day operations in sales, collections, and customer satisfaction Thorn E.I. Houston, TX – Regional Market Manager 1988 – 1999 Director of sales and marketing; responsible for planning, developing, and executing strategic marketing plans, direct field sales, customer services, trades shows with vendors for Houston market.
Increased the markets profit from 6-8% to 16-24% in a six month period
Developed and implemented marketing strategies increasing sales volume 40%
Reorganized the sales force and installed new incentive compensation
Directed marketing/PR programs and worked with company advertising agent to develop seasonal marketing strategies. ( Radio, television, newspaper, and local store events)
Purchaser of all inventory
Recruited and trained Assistant Managers and developed a subset of them into store managers
Performed monthly audits to check integrity of financial and asset control
Market consistently ranked in the top 5 out of 250 markets
Managed and maintained sales and collections goals and results daily
Performed monthly audits to assure integrity in inventory and assets MAGIC Enterprise Houston, TX – Regional Market Manager 1983 – 1988 Responsible for all operations including P&L accountability, marketing, and advertising. Start up company from acquisition mergers that progressed to 200 locations within 5 years.
Managed up to 9 stores that were growing on a quarterly performance index.
Recruited, hired and trained Store Managers, Assistant Managers, Sales Managers, and Account Managers.
Obtain 16%-22% profits in markets that were previously negative-producing profit markets.
Consistently exceed projected objectives in revenue and sales while maintaining high level of customer satisfaction.
Managed up to $6.8MM dollars in revenue per year and maintain a profit higher than company average, with a substantial increase each year...
Successfully work with vendors and advertising agencies to meet the demand and needs of the company’s growth.
Planned and coordinated promotions and events (e.g., radio promotions, job fairs, and grand openings).
Region ranked #1 in sales in 1984 and 1985. Regional Manager of the year in 1984 and 1986 Education - Letourneau University, – B.A. Degree Houston, TX
Contact this candidate