Tiessa Miller
Frisco, TX *****
************@*****.***
Professional Summary
Professional Administrative Assistant with extensive experience in administrative and HR functions, office management/support, scheduling, banking and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement. Authorized to work in the US for any employer
Work Experience
Administrative Assistant
RNDC
February 2022 to October 2025
• Process inventory returns
• Data Entry
• Coordinating attendance for virtual safety training classes, in person product trainings, company events, lunches, and programs
• Managing employee records
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
• Assisted coworkers and staff members with special tasks on daily basis.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Scheduler
Oklahoma Heart Institute-Tulsa, OK
October 2019 to February 2022
• Checking patients in and out, checking, entering and verifying insurance
• Schedule patient follow up appointments, procedures and testing
• Travel to different clinics in surrounding areas
• Collect co payments
• Work closely with insurance companies to obtain authorizations for patients
• Call scheduling clinics to follow up on patient orders
• Call patients to schedule appointments
HR Assistant/Administrative Assistant
City of Tulsa-Tulsa, OK
January 2015 to July 2019
• Data Entry
• Payroll data
• Assist Human Resources with new hire onboarding, drug screens and background checks
• Electronic Filing of employee data, medical info, etc
• Processing Employee uniforms and office supply orders
• Generate weekly and monthly reports of Department data to department supervisor. Education
High School Diploma
Booker T. Washington High School-Tulsa, OK
August 2008 to May 2012
Skills
• Typing
• Human Resources
• Administrative tasks
• Kronos
• Greeting customers
• Computer operation
• Organizational skills
• Cash handling
• Microsoft Excel (7 years)
• Loan officer experience
• Office Management
• Communications
• Loan origination
• Inventory
• Office Administration
• Computer skills
• NetSuite
• Maintaining an organized workspace
• Customer Service
• Data collection
• CPT coding
• Fax
• Medical terminology
• Windows
• Banking
• HIPAA
• Customer support
• Customer service
• Employment & labor law
• Payroll
• Microsoft Access
• Microsoft Word
• Sales Support
• Ability to follow instructions
• Data entry
• Attention to detail
• Communication skills
• Client onboarding
• Administrative Experience
• Time management
• MS Office
• ADP
• Insurance verification
• Account management
• Filing
• Math
• Microsoft Powerpoint
• Office experience
• Data Entry
• Computer literacy
• Employee Orientation
• Microsoft Outlook
Certifications and Licenses
ADP Entry-Level Payroll Specialist
January 2025 to Present
• Exploring the Field of U.S. Payroll
• The Payroll Professional
• Advancing Proficiency in U.S. Payroll Fundamentals
• Getting Started with U.S. Payroll Fundamentals
• The Payroll Cycle
Certified Notary Public
Certified Payroll Professional