Customer Service Delivery Driver
Resume:
Kevin Harrell
*************@*****.***
American Cancer Society, Memphis, TN 02/21/2022 - 07/20/2025
Answered Multi Line phone switchboard. Routed calls to staff, lite housekeeping and maintenance. Overnite security as needed.
Medical Alternative (owned by Baptist Hospital), Memphis, TN 08/19- 11/19 Medical Delivery Driver
• Responsible for the transportation of medical items among labs, hospitals, clinics and other healthcare facilities. Manage pickups and deliveries, take orders and send invoices to medical clients.
• Pick and process warehouse and Pharmacy orders for verification for accuracy. Deliver Pharmacy products and medicines.
Uber/Lyft, Memphis, TN 12/18 - present
Driver
• Self-employed-picking up passengers, transporting clients between places, and keeping the vehicle in good condition.
Door of Hope, Memphis, TN 04/17 – 05/19
Resident Property Manager
• Provided excellent customer service concierge security and residential property management services to Executive Director Resident's and guests. Make ready rooms to lease and maintained resident files and phone intake records. Accomplishes financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
Yellow and Checker Cab/Metro Advantage Cab Co of Memphis, Memphis, TN 12/06-4/2011 Ambassador of Customer Service Dispatcher/Taxi Supervisor
• Managed customer service call center with 10 agents. Answered multi-line phone system up to 150 calls answered per hour. Monitor routes, update call logs, and recording call information. Supervised dispatch center and taxi retail business office window.
William R. Eubanks Interior Design, Memphis, TN 12/99- 12/00 Design Project Manager
• Assisted with all design projects from beginning to installation. Managed relationships with vendors on all on-going projects to ensure that projects are completed in a timely and accurate manner. Developed and executed standard contracts for use with all Vendors and Consultants on projects. Ensured all projects and workspaces adhere to the space standards of the organization. Assisted in managing vendor relationships and team projects to include negotiations with vendors, assist in evaluating bids and proposals and help make recommendations to the team.
Education
Glassell School of Art, Houston, TX. 1989-1990
Photography
Volunteer
Jacob's Well United Methodist Church, Memphis, TN 06/15 to 06/17 Church Bus Driver
• Transported individuals from the streets of Memphis to meetings and outings. TeamLaeth Homeless Outreach Memphis, TN 06/13 – 06/17 Volunteer Administrative Staff
• Assisted with weekly hot meal and mobile clothing closet. Constance Abbey Homeless Ministry and Outreach, Memphis, TN 6/13 – present Volunteer Valet and Van Driver,
• To go for appointments excursions and outreach for the homeless and disenfranchised in the Memphis area and beyond.
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