Customer Service Representative
Resume:
Brooke Bombardier
El Dorado, KS *****
***********************@***********.***
Work Experience
CSR - Customer Service Representative
Anderson Financial Services, LLC-El Dorado, KS
May 2025 to Present
• Cash handling
• Organize paper work
• Go over contracts with customers
• Evaluate vehicles
• Collection calls
• Opening and closing the store by myself
• Operating a store on my own.
• Handling paper work given to the DMV and power of attorney paperwork.
• Data entry
• Communication with customers via person or phone
• Follow up with customers
• Notations of interactions with customers or references.
• Title work
• Manual lien application
• Notating interactions and updates of customers in their personal file in the computer.
• Follow-up with customers
• Promote deals and reach out to previous customers. Delivery Driver Dominos
Domino's-El Dorado, KS
September 2024 to Present
• Handled cash
• Handled customer service
• Trained in closing duties
• Sent reports of the store's business of that day to higher management.
• Quickly trained to general management from delivery driving Assistant Manager
Domino's Pizza - KICKA-El Dorado, AR
September 2024 to Present
• Cash handling
• Managing a team of 5 or more at a time.
• Regulating service times and product
• Inventory count
• Coordinating with higher management
• Monitoring store both during and after hours
• Training other employees to become the best they could be
• Gaining a 5 star on an inspection by corporate
• Coordinating product distribution between my store and another.
• Handling any disputes with customers
• Hiring
• Documentation of wrongful acts by employees.
• Inputing truck inventory into the system
Cashier/Customer Service
The Home Depot-Wichita, KS
March 2022 to Present
As a Cashier I run through 100-200 transactions or more per shift. I help save the company money by going through every measure possible to scan all products in a cart, especially if the items look alike but are different and cost a significant amount more than the other. I help sign customers up for the credit card through The Home Depot and promote ways customers can save money.
I help build familiar bonds with customers so they will return and have a great shopping experience. I help customers find the right products quickly and efficiently. I help settle disruptions in transactions quickly and smoothly. I ease worries of customers and help them through any worry about pricing, quality, and quantity. Sales Associate
Trudy's Hallmark-Wichita, KS
June 2024 to August 2024
I worked for the summer, promoting; sales, merchandise, and reward programs. I encouraged customers to buy products and helped them find what item they came in to look for. I helped stock shelves and input inventory. I checked in shipments. I handled money in the form of customer transactions. Customer Service Representative
Education
Highschool
Kapaun Mount Carmel Catholic Highschool-Bel Aire, KS August 2020 to Present
Skills
• Busser
• Computer skills
• Microsoft Office
• Mobile devices
• Leadership
• Restaurant management
• Microsoft Word
• People orientated
• Sales follow-up
• Organizational skills
• Phone etiquette
• Planograms
• POS
• Retail management
• Cash handling
• Driving
• English
• Attention to detail
• Cash register (3 years)
• Shift management
• Administrative experience within retail industry
• Host/Hostess
• Microsoft Powerpoint
• Writing skills
• Personal vehicle (delivery method)
• Providing product information
• Scanning
• Microsoft Excel
• Teamwork
• Food safety
• Typing
• Time management
• Marketing
• Front desk
• Administrative experience within finance industry
• Team management
• Photocopying
• Computer literacy
• Supervising experience
• Administrative experience - Administrative experience (Less than 1 year)
• 10 key typing
• Restaurant experience
• Phone answering
• Delivery driver experience
• Order assistance
• Computer operation
• Store Management Experience
• Greeting customers
• Food Service
• Heavy lifting
• Merchandising
• Project management
• Hand tools
• Communication skills
• Spreadsheet conditional formatting
• Sales
• Customer inquiry handling
• Retail sales
• Customer complaint resolution
• Customer service
• Works Underpressure
• Record keeping
• Basic math
• Guest services
Certifications and Licenses
Driver's License
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