Data Entry, Customer Service, and Sales experience. Self starter
Resume:
Kelly Nicole Fresquez
***************@*****.***
**** * ******** ***, ****** CO 80219
Highlights
● Detail oriented when working with various systems and deadlines
● Outstanding communicator cross functionally and customer facing
● Excellent verbal and written skills for all level employees and customers
● Self-Starter with the ability to work as part of a team and exercise independent judgment
● Multitasking both long- and short-term goals in multiple environments
● Senior level experience with MS Office
● History of working with: Sand, Salesforce, Promo, and LOS
● Awards: Dish Network Platinum employee + MVP in save rate for Dish Network
●Top performer in adding Dish Protect warranty to existing customers
● Outstanding Customer Service Skills
● Rapport Building Education
Education
2014-2016 Community College of Denver- associate’s degree in general studies
2016-2017 Heritage College Esthetician Program
Experience
Sales / Territory Manager for the West Coast Region - May of 2022 to Current Glo Skin Beauty Denver Colorado
In person and virtual trainings
I open on an average 10 new businesses monthly. Expectations are a minimum of 2 accounts monthly.
Top sale for the west coast
● Customized opening orders for all new business accounts
● Project sales goals for monthly, quarterly, and annual basis and try to reach them with new and existing customers.
● Develop and build relationships with customers, increasing their revenue success through Glo Skin Beauty products
● Updated all order forms for entire company
● Demonstrating products to new and existing accounts
Loan Specialist - January 2022 to April 2023 Autopay Denver Colorado
Maintaining company metrics and sales goals
● Customer Service
● Multitasking and organization skills
● Rapport Building with new approvals
● Managing and building a pipeline
● Following up with clients on new loans
Retention Agent - December 2019 to October 2021 Dish Network Littleton Colorado
● Negotiating with customers to renew contracts and retain business.
● Gather information about customer complaints
● Upselling new promotions
● Rightsizing customer packages for each customer’s needs
● Supported sales team in receiver upgrades and warranty add Ons.
Sales/Corporate Account Support - May 2016 to September 2018 Glo Skin Beauty Denver Colorado
● Customized opening orders for all new business accounts
● Project sales goals for monthly, quarterly, and annual basis and try to reach them with new and existing customers.
● Develop and build relationships with customers, increasing their revenue success through Glo Skin Beauty products
● Updated all order forms for entire company
● Demonstrating products to new and existing accounts
Assistant Manager / Membership Sales - November 2014 to March 2016 Better Bodies Fitness Center
● Provide the highest level of Customer Service when communicating and interacting with guest
● Assist new potential guest in gym tour
● Create new business through outside promotions
● Help the potential member find the path to reaching their health and fitness goals
● Successfully attain personal and club revenue targets
Contact this candidate