Customer Service Pharmacy Technician
Resume:
Akaisha Tyson
Minneapolis, MN *****
************@*****.***
Professional Summary
Motivated and responsible individual with a passion for helping others and providing exceptional care. Seeking opportunities to leverage my work experience as well as my childcare skills to contribute to a positive and nurturing environment as well as gain experience and contribute my enthusiasm to a dynamic team.
Authorized to work in the US for any employer
Work Experience
Pharmacy Technician
Walgreens-Roseville, MN
September 2025 to Present
• Assisted pharmacists in preparing and dispensing medications while learning prescription processing and inventory management.
• Gained hands-on experience with pharmacy software systems, patient profiles, and insurance claim procedures.
• Supported customer service by answering patient questions, handling transactions, and maintaining confidentiality and accuracy.
• Learned to uphold pharmacy regulations, safety standards, and organizational policies.
• Developed strong attention to detail, teamwork, and communication skills in a fast-paced healthcare environment.
Host
The Local-Minneapolis, MN
March 2025 to Present
• Greet guests warmly upon arrival and create a welcoming atmosphere.
• Manage reservations and seating arrangements to maximize efficiency and guest satisfaction.
• Escort guests to their tables and provide menus.
• Communicate wait times and manage guest expectations during peak hours.
• Maintain cleanliness and organization of the host stand and entrance area.
• Answer phone calls and assist with inquiries about the menu, hours, or events.
• Coordinate with servers and bartenders to ensure smooth table turnover and service flow.
• Monitor guest satisfaction and promptly address concerns or requests.
• Assist with closing duties, such as organizing menus and tidying the entry area.
• Promote daily specials, events, or promotions to guests Starbucks Barista
Target-Minneapolis, MN
August 2023 to January 2025
• Prepared and served high-quality beverages while maintaining consistency in taste, presentation, and adherence to Starbucks standards.
• Provided exceptional customer service, ensuring a welcoming and personalized experience for diverse clientele.
• Expertly operated and maintained various coffee-making equipment and upheld stringent hygiene and safety protocols.
• Managed inventory, restocked supplies, and assisted in organizing promotional displays to drive sales.
• Collaborated effectively within a team, handling cash transactions accurately and efficiently in a fast- paced environment.
Volunteer Work
Feline Rescue-Saint Paul, MN
June 2019 to December 2019
• Collaborated with a team of volunteers to ensure smooth operations.
• Interacted with a diverse group of cats and provided food, toys/playtime, and a clean environment.
• Demonstrated strong teamwork and adaptability.
Babysitting Services
A Baby Sitting Service-Minnesota
February 2015 to November 2019
• Provided reliable and attentive care for children ranging from 3-10.
• Created engaging activities and games to foster a stimulating and safe environment.
• Ensured the well-being and safety of children by maintaining constant supervision.
• Established positive relationships with parents through effective communication and trust-building. Cashier/Sales Associate
Boler Car Wash-Saint Paul, MN
June 2016 to October 2017
• Skillfully managed cash transactions, accurately handling payments and providing change to customers at a fast-paced car wash establishment.
• Delivered exceptional customer service, addressing inquiries, and ensuring a positive experience for patrons during their visit.
• Proficiently operated point-of-sale (POS) systems and maintained cleanliness and organization at the cashier station.
• Assisted in upselling services and products, contributing to increased sales and customer satisfaction.
• Collaborated with the team to maintain a smooth flow of vehicles, effectively managing queues and coordinating services.
Education
Basic Business and Web Applications (Graduate)
Penn Foster-Arizona
September 2023 to December 2023
High school or equivalent
Andover High School-Andover, MN
September 2016 to May 2020
High school diploma or GED
Business (Online course)
Skills
• Clothing store experience
• Making change
• Retail pharmacy experience
• Balancing cash drawers
• Greeting customers
• Client rapport building
• POS systems
• Depositing cash
• Customer inquiry handling
• Phone communication
• Convenience store experience
• Retail sales - Retail sales experience (1-2 years)
• Grocery store
Languages
• English
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