Property Manager Real Estate

Shirley Diminic

*** ***** **** ******, ******** Beach, NY 11693

MOBILE: (646) 529 – 2692 Email: **************@*****.*** OBJECTIVE

A Real Estate professional seeking a leadership role where expertise, strong communication skills and a commitment to service excellence can support organizational success. Proven ability to manage high level administrative tasks, maintain confidentiality and foster positive stakeholder relationships. SKILLS/ LICENSURE/EDUCATION

Yardi, RealPage, MDS Building Link, Synco Microsoft Office Suite, Google Workspace Payroll & Rent Processing, Staff Training, Building Code Compliance, Budgeting, NYS Real Estate Brokers License Currently Certified NYC Notary Public Currently Certified

High School Diploma – Richmond Hill, NY Fall 1988 – Spring 1991 PROFESSIONAL EXPERIENCE

Property Manager

Inland Residential (10 West -Long Beach, NY

August 2024 – March 2025

Directed daily operations of 109 Unit Luxury High Rise Residential Property Led onsite team. Overseeing performance, payroll and service delivery with a focus on excellence Organized and hosted resident engagements including events, and marketing campaigns increasing resident retention and occupancy rates

Approved vendor invoices, tracked budget performance and generated monthly reporting for legal, leasing, and vacancies

Oversaw lease renewals, negotiations from generation to execution and processing Utilize Yardi, CRM, and Real Page to streamline processes and maintain efficient record keeping Portfolio Property Manager

Metropolitan Property Services – Briarwood, NY December 2022 – August 2024 Managed a diverse portfolio of 843+ units across Brooklyn and Staten Island, including co-ops, market rate, and commercial properties

Supervised multiple maintenance and site teams, ensuring high performance across all assets Implemented consistent property inspections and audits to uphold brand and service standards. Drove rent collections and resolution of tenant arrears, maintaining healthy cash flow Oversaw invoice approval and ensured quality control Acting as primary liaison with stakeholders-residents, owners. Boards and vendors, ensuring clear, and timely communication and issue resolution

Assistant Property Manager July 2021 – December 2022 Brooklyn Equities – Brooklyn, NY

Oversaw operations for eight properties, resolving tenant issues and ensuring compliance with building Regulations

Supervised maintenance staff and conducted routine inspections to ensure property upkeep Managed maintenance requests, vendor scheduling. And EPA/HUD compliance (XRF, lead testing, bed bug) Handled administrative duties, including mail, Site Compli monitoring and phone oath hearings Collections Dept Associate September 2020 – April 2021 Dayton Towers – Metro Management - Rockaway Beach, NY Serviced as first point of contact with shareholders regarding balances, maintenance issues and payment plans Processed Section 8 HAP Contracts and recertification affidavits Coordinated legal communications and prepared for court filings related to arrears Issued demand notices and tracked payments; maintained accurate collection logs Created board meeting packets and supported monthly financial reporting Field Office Clerk (Maintenance Dept) September 2019 - September 2020 ElectChester Management – Flushing, NY

Scheduled and coordinated maintenance with tenants and maintenance staff Managed tenant correspondence, file updates and document tracking Handled annual compliance with lead paint and window guard submissions Handled high call volume, walk-ins and facilitated key fob, laundry refill distribution Department Manager (Leasing & Rental Dept) May 2001 - July 2019 Metropolitan Property Services – Briarwood, NY

Delivered exceptional service by addressing tenant inquiries and resolving concerns, supporting high satisfaction and retention

Reviewed applications with brokers to secure qualified tenants aligned with ownership goals Prepared and executed leases for market-rate, rent stabilized and co-op units Coordinated all move in/outs with property teams and ensured unit readiness for occupancy Maintained logs of vacancies, rental rates, amenities, and marketing data to support leasing strategy ADDITIONAL RELATED EXPERIENCE

Assistant Property Manager April 2021 – July 2021

DBD Realty – Carle Place, NY

Assisted the Property Manager with progress on all major building projects. Customer service, phone calls, as well as, followed up with inquiries on vacant co-working offices LANGUAGE PROFICIENCY REFERENCES

English/Spanish (Advanced professional fluency) Available upon request

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