Data Entry Clerk

Chatelle Frison Menton

917-***-**** *********@*****.*** Easton, PA 18042

Professional Summary

Detail-oriented Data Entry and Claims Specialist with over 5 years of experience entering, reviewing, and verifying high volumes of data within insurance and healthcare environments. Skilled in maintaining accuracy, meeting production goals, and utilizing Microsoft Excel and proprietary systems to manage sensitive client information. Strong organizational and multitasking abilities with a proven record of meeting deadlines and exceeding quality standards. Typing speed: 35–40 WPM. Core Skills

Data Entry & Verification

Microsoft Excel, Word, Outlook

Data Quality & Accuracy Control

Claims Processing & Insurance Policy Review

File Scanning & Electronic Records Management

Reporting & Documentation

Attention to Detail / Error Correction

Time Management & Task Prioritization

HIPAA Compliance / Confidential Data Handling

Professional Experience

Access Records Management – Washington, NJ

Data Entry Clerk Dec 2024 – Mar 2025

Entered, scanned, and indexed high volumes of documents into the database to maintain complete and accurate digital records.

Verified data accuracy against source documents, identifying and correcting discrepancies before submission.

Maintained organized filing systems for both electronic and physical records.

Processed confidential information with a focus on security and compliance.

Updated and maintained spreadsheets to track document status and completion rates.

Ensured timely data entry to support internal reporting schedules.

Collaborated with supervisors to improve efficiency in scanning and indexing workflows.

Monitored file upload accuracy and conducted quality checks to meet company standards.

Assisted with document retrieval requests and maintained audit-ready logs. Maximus – Easton, PA

Claims Examiner Aug 2024 – Nov 2024

Reviewed and processed insurance claims, ensuring completeness and adherence to company and state guidelines.

Conducted detailed research to verify eligibility, coverage, and claim validity.

Interviewed claimants and witnesses to collect accurate and complete information.

Resolved claim discrepancies by coordinating with internal departments and external parties.

Maintained knowledge of claim adjudication procedures and HIPAA regulations.

Entered and updated claims data into multiple systems while maintaining accuracy.

Monitored claim turnaround times to meet service-level agreements.

Prepared weekly claim status reports for management review.

Assisted in training new team members on claim documentation and entry procedures. Insurify National – Easton, PA

Data Entry Clerk May 2023 – Aug 2024

Entered and verified large volumes of insurance policy data with accuracy and timeliness.

Generated weekly and monthly Excel reports to monitor data entry productivity.

Cross-checked data entries against original documents to maintain 99% accuracy levels.

Collaborated with team members to streamline data entry processes and improve efficiency.

Updated customer policy details, renewals, and endorsements in proprietary systems.

Utilized Excel formulas and filters to manage and audit data entry progress.

Met or exceeded departmental goals for quality, accuracy, and turnaround times.

Handled confidential client and policyholder information in compliance with company policies.

Responded to inquiries from internal departments to verify or correct data discrepancies. Aetna CVS Health – Bethlehem, PA

Claims Benefit Specialist May 2020 – Jan 2023

Processed medical and insurance claims with accuracy, analyzing coverage provisions and eligibility.

Determined claim liability and approval or denial per policy guidelines.

Conducted root cause analysis on claim errors to improve process accuracy.

Coordinated with healthcare providers to obtain necessary supporting documentation.

Entered claim details and resolutions into multiple data management systems.

Assisted in reducing claim processing times through workflow optimization.

Ensured HIPAA compliance in all claim handling and documentation processes.

Prepared summary reports on claim statuses and processing metrics.

Collaborated with the QA team to ensure compliance with quality benchmarks. BB&T Bank – Allentown, PA

Customer Service Representative Feb 2018 – Jun 2019

Assisted customers with opening, closing, and maintaining bank accounts.

Processed financial transactions and loan applications with a focus on accuracy and compliance.

Resolved customer inquiries and account discrepancies efficiently.

Educated clients on new banking products and digital services.

Collaborated with internal teams to meet branch service goals.

Maintained updated and accurate records of customer communications.

Trained in balancing cash drawers and performing daily reconciliation tasks.

Supported administrative and data entry tasks related to account documentation.

Achieved high customer satisfaction scores through prompt and effective service delivery. Education

Bachelor of Science (B.S.) in Health Administration Management DeSales University, PA August 2020

Certifications

HIPAA Compliance Training

Data Accuracy & Verification Certification (Internal – Aetna)

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