Human Resource Team Lead
Resume:
ARUNKUMAR S M
*************@*****.***
To get employed in a growth-oriented organization where I can exhibit my strong organizational, technical and team lead skills to contribute significantly for the growth of organization and mutually to improve my professional and intellectual ability. HR Specialist (Employee Relations & Operations), who communicates effectively with all levels of personnel’s by relying on excellent interpersonal skills, outstanding customer services and a solid expertise in Human resource management. Self-starter with unsurpassed analytical, organizational, Team and project management abilities.
As Client engagement & Employee relation member of IT, Banking BPO Food-Agro and Engineering enabled service organization, I dealt with various queries/grievances among employees, Clients and Stakeholders irrelevant of situations and maintained strong relationship among all horizontal
& verticals business units, transactions cycles and Operations groups. Played a supporting role with HR- BP to create and implement policies in the organization. Proactive in Monitor and maintaining in disciplinary actions, reducing attrition rate by maintain strong relationship among employees. Partnered with IT, Admin, Finance, TA & Mobility teams for smooth flow daily BAU operations in organization. Highlights:
Having 7.5+ years of various Human Resource function experience in IT, Banking, BPO, Food- Agro & Engineering service industry
Able to handle multiple clients simultaneously and work for different requirements collectively with proven results
Strong organizational skills and attention to detail that helps sustaining operation compliance
Effective team management, interpersonal and soft skills & eagerness towards Learning
Optimistic attitude, excellent team player, hardworking and customer centric
Onboarding / Induction, documentation, creating employees’ unique ID and forecasting to stake holders
Strong ability to learn new tasks and make decisions easily
Lead team successfully to achieve their work efficiently
Compliance/grievances handling through various modes such as e-mail, In-person, telephonic and guiding employees in accessing portals
Excellent management, training and motivational skills
Both technically and behaviorally sound at handling and resolving all deeds of organization
Friendly approach among business to reduce attrition and ensure retention by talent assessments (both performance & potential).
Summary
Career objective
Entity: MINDSPRINT
HR Specialist – Operations Jul’22 to till date
Managed Global PLM – both implementation & programme management.
Handled the team to effectively deliver two Operating group’s TA support & Global mobility for both Indian joiners and expatriates
Monitor team to perform end to end success factor recruitment and onboarding operations including offer management and global mobility
Maintaining and retrieval of employee records for all expats and gross country employees
Handling of Bi-weekly and monthly reviews & reporting
Specialized expat joiners handling for Singapore, Africa and Europe regions
Visio process maps creation and amendments for HR people services delivery tower
Seamless execution of both India and expats onboarding
Initiation of online review tests for both internal employees and expat joiners
Handling of generic queries and escalations handling of gross country and expat regions
Employee data management by updating, maintaining and auditing in success factor and SAP
Invoice processing for Global HR function includes vendor records management, processing invoices and payments
Monitoring Top & Mid management’s settling-in and quality of hire Qualtrics surveys
Implementation & Programme management of Pulse Surveys and Employee Perception Surveys in Qualtrics.
Documentation control of Talent acquisition as well as Invoice processes vendor contracts
PLM tool super admin to implement, execute and manage both with and without rating global performance appraisal process
Automation of TA process in success factor and streamlining email transactions
Overall client HR Operations support for talent acquisition support and Onboarding for India
Data Modelled, Data Visualised and created dashboards for Talent acquisition, PLM and Invoicing processes using Power Bi.
Key Achievements – Implementation and process execution of reference check verification, Global PLM programme management and Empanelled pre-employment medical check-up and BGV vendor (Fortis & KPMG respectively).
HR Advisor – Operations Service Delivery Feb’21 to Jun’22
Blueworks process maps creation and amendments for HR service delivery transaction cycle
Controlling UK region documentation management involves data protection such as contracts, employment screening, redundancy and statutory sick pay records.
Maintaining and retrieval of employee records using Iron mountain vendor portal for Singapore
Legal right to work and Proof of residence checks and governance for employees based out of UK and Europe region
Creating cases in CRM tools such as Seibel and salesforce to address the employee needs
Handling aforementioned employee data management by updating, maintaining and auditing SAP records for UK region
Being constant Blueworks champion and as team lead, making split level plan to the team, weekly implementation, reporting to business stake holders and high level leadership update Pertain to HR operations Blueworks process.
Being team lead, allocation of work to the team and sending daily end of day status and MI reporting to leaders. Conducting Quality assurance check for the modelled BWL maps.
Training to new joiners and make the person settled with team & ensure to access all soft wares.
Triggering of various reference letters to existing as well as ex-employees and to third parties.
Maintain visa database for UK region and ensure to conduct ECS check for expiry cases and send chasers to Business in order make it compliant.
Professional experience
Planning and maintaining daily, weekly and monthly work load to the team both in ActiveOps Workware RTM, controls & check logs.
Pulling our salesforce reports. Perform auditing for all the process carried out. Framing quarterly process upskill aaccreditation to the team.
Approving daily task done in active ops Workware RTM. Key Achievements – IBM Blueworks Live - Author & Champion of Global HR Services. Deputed by Joules to Watts Business Solutions Pvt Ltd HR Analyst – Employee Relations Nov’18 to Dec’20
Handling new joiners and transfer on-boarding formalities accordance with organization, Income tax and PF statutory formalities
Initiating BGV formalities by collecting requisite documents from joiners
Coordination with bankers regarding for salary accounts opening
Settling up new joiners with business and informing IT, admin stakeholders for providing basic requirements such as laptop, ID access, credential and other stationaries
Maintaining employee MIS, indexing personal files in DMS & other repositories for compliance
Conducting inductions/orientations to educate policies and guidelines for new joiners
Evaluate onboarding satisfaction feedbacks periodically
Assisting transfer & exit process by location/region stakeholder clearances and issuing relevant letters
BGV red, bench aging and disciplinary case closures along with BU HR’s by conducting review/disciplinary meetings and initiating exit process.
Adhering exit norms like all stakeholders no dues clearance and finalise to initiate exit letters and settlements
Despatching settlement DDs, retiral and IT documents to PF & payroll departments
Ex-employment verification closures by validating work tenure, rehire, exit feedback and F&F settlement records
Working on location specific & Subcontracting POs
Addressing PF & Gratuity queries like PF & Gratuity Claim, PF Transfers/Settlements
HR Shared Service point of contact for Chennai region to provide extreme support on all HR related queries regarding policies, programs, processes and etc. by resolving/directing queries to appropriate stakeholders within stipulated SLA.
Handling 3rd party sub-con management operations such raising PR, PO, booking GR in tools like i-buy, SRM, My Orders for requests across globe
Key Achievements – Indulged in bulk onboarding (450+), lead transformation of manual to virtual onboarding, rebadging, streamlining Ex-employment verification & conducting quarterly, yearly big event - Long service award felicitation ceremony successfully. Deputed by RumzTech Solutions Pvt Ltd
HR Executive – TAG Nov’17 to Nov’18
Responsible for recruiting offshore and captive requirements in Transportation, Embedded and Application business units
Interacting with both clients and panels for better understanding of the requirement & skill sets
Daily activities involve sourcing, screening, interview schedule, coordination and negotiating candidates for various positions
Worked in various job portals like Naukri, Monster and LinkedIn.
Interacting with candidate, doing initial screening and understand their competencies & skill sets, making them understand job role
Providing complete, accurate, and inspiring information to candidates about company and position
Tracking regular feedbacks with technical panel and follow up with managers for early closures
Conducting HR discussions and roll out offers to the selected candidates
Retaining existing employees, getting position feedbacks, building referral networks and generating candidates for various skills sets
Discuss with Business and Talent acquisition heads regarding salary slabs for new hires in relevant with percentile and billings
Ensure all documentation is completed for all candidates throughout the hiring process
Providing daily and weekly updates to managers regarding the requirements assigned.
Maintaining report on daily basis as per the business needs
Updating knowledge as per the current market
Key Achievements – Worked majorly for niche skills in automotive & embedded domain and closed 10 super niche positions in captive location and 2 Onsite Requirements
HR – Operations & Compliance, Employee Relations, Learning Ops and HR Analytics
HR – Business partner, Compensation & Benefits, Talent Acquisition
Software proficiencies – IBM Blueworks Live, Power BI, Success factor, Office 365, SAP, Salesforce, ActiveOps, Workware RTM, Seibel 8.1, Mercer - Mettl, KPMG - KCheck, Qualtrics and MS Visio
Certified in Introduction to Lean & 6 Sigma
Trained in lead generation for recruiting insurance advisor in SBI life insurance, Chennai
Professional HR training at TVS – Sundaram clayton limited, Chennai
Intercollege winner in Basketball
I hereby declare that above furnished information is factual and authentic to the best of my knowledge and belief.
Place:
Date: (ARUNKUMAR S M)
Graduated In Institution University / Board Passing Year CGPA MBA (HR &
Operations)
Sathyabama University, Chennai 2017 8.24
B.E (Electronics &
Communication
Engineering)
SRM Valliammai Engineering
College, Chennai
Anna University,
Chennai
2015 6.46
Declaration
Academics & Certifications
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