Administrative Support Customer Service

Emily [Last Name]

Richland, WA • [your email] • [your phone number]

Objective

Dedicated administrative professional seeking to join the City of Richland as an Administrative Assistant. Bringing over ten years of experience in records management, purchasing, and financial administration to support efficient operations and accurate accounting processes. Professional Summary

Organized and detail-oriented professional with a background in government, education, and business administration. Skilled in reconciling accounts, processing purchase orders, managing budgets, and maintaining compliance with policies. Proficient in IVisions, Tyler Munis, QuickBooks, and Microsoft Office Suite. Known for reliability, integrity, and strong communication. Experience

As Secretary at Connect Charter School in Pueblo, CO (August 2021 to August 2025), I processed purchase orders, reconciled invoices, and coordinated with vendors to ensure accuracy. I balanced daily receipts, maintained records for school funds, and managed attendance, scheduling, and confidential records while supporting administrative reporting and documentation. During my tenure as Administrative Support for the City of Pueblo – Planning & Community Development (March 2020 to July 2021), I provided clerical and accounting support, including payment processing and deposit reconciliation. I maintained records, spreadsheets, and databases, ensured accurate documentation, assisted the public and departments with inquiries, and supported compliance with city policies.

From May 2004 to September 2019, I served as Manager and Administrative Support at The Lodge at San Isabel in Rye, CO. I oversaw daily operations, purchasing, and inventory control, reconciled cash deposits, managed staff scheduling, and tracked budgets. I improved efficiency by developing digital forms and reporting systems to enhance organization and accountability. Education

Bachelor of Science in Business Administration – Management, Colorado State University–Pueblo

(May 2011).

Key Skills

Bookkeeping and reconciliation, purchasing and inventory control, records management, ERP systems

(IVisions, Tyler Munis), QuickBooks, Microsoft Excel, Word, and Outlook, customer service, and confidential data handling.

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