Administrative Assistant Customer Service

Irene Bonett

**** **** **. *** ****, AZ . 520-***-****

**************@*****.***

Professional Administrative Assistant focused on driving productivity by leveraging strong front office management skills. Offering 11 years of experience in business office operations. Adept communicator with fluency in Spanish and English and Microsoft Office experience. Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. EXPERIENCE

AUGUST 2021-JUNE 2025

DIRECTOR, ST. ANDREW’S PRESCHOOL - NOGALES, ARIZONA Managed and operate the preschool program. Staff supervision, curriculum development, financial management, and ensuring compliance with state regulation, maintaining good communication with parents, addressing concerns, sharing updates on their child’s progress, and fostering positive relationships. Overseeing the maintenance and upkeep the preschool facilities ensuring a clean, safe, and ell maintained environment.

JULY 2020 – AUGUST 2021

CICLE COUNT/AUDIT, AMPHENOL OPTIMZE - NOGALES, ARIZONA Maintaining accurate inventory records through regular physical counts of product, investigate discrepancies between physical count and system records.

AUGUST 2013 – JUNE 2020

ADMINISTRATIVE ASSISTANT, SONSHINE CHRISTIAN SCHOOL - NOGALES, ARIZONA Assisted with administrative task including filing, answering phones and emails. Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries bolster customer satisfaction. Guided administrative and professional staff through computer and software problems. Maintained attendance records, taking note of staff vacation time, sick days and personal days. Created school yearbook, school flyers and school calendars.

SEPTEMBER 2017 – JULY 2019

ATTENDANT HEALTH CARE WORKER, DEPENDABLE HOME HEALTH - NOGALES, ARIZONA Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands. Assists patients by providing personal services, such as, bathing, dressing, and grooming. EDUCATION

JULY 2018 TO JUNE 2023

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION,

GRAND CANYON UNIVERSITY- PHOENIX, ARIZONA

AUGUST 2005 TO JULY 2006

MEDICAL ASSISTANT,

PIMA MEDICAL INSTITUTE- TUCSON, ARIZONA

SKILLS

Microsoft Office

Excel spreadsheets

Memo preparation

Managing office supplies

Sensitive material handling

Inventory System

QuickBooks

Appointment scheduling

Scholarship discovery

Phone call answering

Flyers design

Confidential document control

Bilingual Spanish and English

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