Customer Service Data Entry

Lori Love

Milwaukee, WI *****

************@*****.***

+1-414-***-****

Professional Summary

While my resume is thin in actual documented work history. I have not been just sitting around. Above all I have been a housewife and stay at home mom for most of my adult life. Everyone knows that managing a household with 3 daughters, a husband and all of the daily the things that entails. I'm very detail oriented and learn very quickly. All I need is a chance and hopefully someone will see the potential and give me a chance. I'm looking for a way to get back into the work force and would love to be part of your company. Thank you for your time and consideration.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Owner/Head House Keeper

Spring Cleaning-Fort Worth, TX

July 2019 to August 2024

Basic housekeeping

Deep cleaning (spring/fall cleaning)

Garage/Attic clean outs and reorganization

Closet clean outs

Put up and take down seasonal decor

Parts Room Assistant

Frac Tech Services-Aledo, TX

October 2007 to January 2008

Assisted in the distribution of necessary materials to the mechanics for maintenance and repair of truck fleet. As well as supplied the tools necessary for the field employees to perform their job. Assist manager in ordering and stocking incoming products. Inventory at the end of the year.

Receptionist/Customer Service

Allstate Insurance Co-Fort Worth, TX

September 1997 to February 1998

• Organized travel arrangements for staff members including flights, hotels, car rentals.

• Provided excellent customer service at all times while interacting with both internal and external customers.

• Greeted visitors and provided them with assistance.

• Maintained an organized filing system of confidential client information in accordance with company policy.

• Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

• Responded to inquiries from internal staff members regarding office operations.

• Provided administrative support to staff members including typing letters, filing documents and scanning and copying documents when necessary.

• Scheduled appointments for clients, customers and other visitors.

• Performed data entry tasks into various computer systems accurately and promptly.

• Answered incoming calls, took messages and transferred calls to appropriate departments or personnel. Education

GED

Grapevine High School-Grapevine, TX

January 1990 to January 1990

High school diploma or GED

Skills

• Commercial cleaning

• Project management

• Conducting sales calls

• Wireless sales

• Customer relationship building

• Time management (10+ years)

• Typing - Average typing speed (100-120 WPM) (10+ years)

• Google Suite

• Data entry in Excel

• Microsoft Access (3 years)

• Sales

• Program development

• Outbound calling

• Measurement (quality control)

• Operations management

• Retail sales (2 years)

• 10 key typing

• Excel data analysis

• Computer literacy

• Microsoft Powerpoint (10+ years)

• Patient service

• Adobe Acrobat

• Windows (10+ years)

• Overseeing training

• POS systems

• Management (7 years)

• Supervising experience

• Budget Administration (5 years)

• Cold calling

• Office equipment management

• Dental terminology

• Analysis skills (2 years)

• Accounting systems

• Data management

• Collections account management

• Merchandising

• Bookkeeping

• Technical Proficiency

• Customer retention

• Interviewing

• Conflict management

• Data interpretation

• Dental office experience

• HIPAA

• Network router

• Math

• Accounts receivable

• Sanitation procedures

• Debt collection negotiation

• Residential cleaning

• Data-driven decision making

• Office record organization

• Shipping & receiving

• Client feedback sessions

• Proofreading

• Social media client interactions

• English

• Leadership

• Communication skills

• Warehouse experience

• Customer service (10+ years)

• Operating systems

• Active listening

• Guest services

• Forklift

• Multitasking (10+ years)

• In-person patient scheduling

• Stocking

• Video editing

• Call center

• Medical administrative support

• Deal closing

• Cleaning - Cleaning experience (3-5 years)

• Strategic planning

• Construction

• CRM system proficiency

• Project coordination

• Schedule management (5 years)

• Phone communication

• Human resources

• Team development

• Multi-line phone systems

• B2B

• Medical terminology

• Microsoft Outlook (10+ years)

• Word processing (10+ years)

• Social media management

• Office experience

• Computer operation

• Phone etiquette

• Processing cash transactions

• Receptionist experience within hospitality industry

• Patient interaction

• Client interaction via phone calls

• Empathy

• Organizational skills

• Computer skills

• Presentation skills

• Employee retention

• Managing customer accounts

• Debits & credits

• Attention to detail

• Dental clinic

• Driving

• Data verification

• Client email correspondence

• Databases

• Filing

• Basic math

• Cash handling

• Order fulfillment

• Upselling

• Office management

• Administrative oversight (5 years)

• Pricing

• Grammar Experience

• Google Docs

• Animal welfare

• Data entry - Data entry experience (3-5 years) (10+ years)

• Receiving shipments

• Editing

• Achieving sales targets

• Oil & gas

• Working with high schoolers

• Microsoft Teams

• Data filtering

• Business development

• QuickBooks

• Outbound sales

• Data sorting

• Financial transaction processing

• Data manipulation

• Professionalism

• Productivity software

• Optical experience

• Interpersonal communication

• Loyalty programs

• Order entry (3 years)

• Sales support

• Training & development

• Team management

• Microsoft Word (10+ years)

• E-commerce

• Caregiving

• Microsoft Office (10+ years)

• POS (5 years)

• Accounting

• Inside sales

• Customer support (10+ years)

• Program management

• Fair Housing regulations

• Safe environment creation

• Closing sales

• Microsoft Project

• Accounts payable

• Commercial vehicle

• Google Sheets

• Customer complaint resolution

• Calendar management

• Microsoft Excel (10+ years)

• Laundry

• Clerical experience

• Greeting customers

• Care plans

• Writing skills

• Mobile devices

• Marketing tactics

• Retail math

• Telemarketing

• Serving

• Customer relationship management

• Veterinary experience

• Debt collection payment plan

• Staff development

• Business management (5 years)

• Hospitality

• Team supervision

• Debt collection

Certifications and Licenses

Driver's License

Contact this candidate