Customer Service Front Desk
Resume:
Kimberly S. Lingenfelter
Springfield, Mo. 65803
Phone: 417-***-****
Email:******@*****.***
QUALIFICATIONS
Customer Service Skills, Office Management, Ordering, Phones, Deposits, Conflict Resolution, Sales and Marketing, Accounting.
EDUCATION
1991 Willard High School Graduate
1999-2001 Central Bible College: Church Music Ministry
2002-2004 Drury University: Music Education
2004-2006 Central Bible College: Church Music Ministry
1997 AD Banker; P&C, H&L
2004-Internship for Church Music Ministry at Raleigh First Assembly under Pastor Brian Warring for 2 months while at CBC. This allowed me many opportunities as one of which was Project Manager organizing the Katina’s to come minister. I was in charge of negotiations, advertising, set up and tear down, recruiting volunteers, green room set as well as menu for the Katina’s to enjoy. While I was helping to orchestrate music, direct the choir and orchestra, song selection, assisting with the children’s area, hospital visits, and working with a seniors group. This was by far the best experience I could have asked for during my internship.
EMPLOYMENT
10/2018-12/2018 AT&T Leveraged Sales Agent
Customer Service, Account Management, sales
09/2017-03/2018 T-Mobile Account Expert
Customer Service, Billing, Account Maintenance, Sales,
Troubleshooting
04/2017-09/2017 Night Auditor, Walker Hotel Group
Running Night Audit, Managing Night Staff, Check Ins and Outs,
Security, Cash Handling
06/13/2015-02/26/2016 Dillard’s Lancome Cosmetics, Beauty Advisor
Customer Service, Sales, Register, Phones, Recruiting, Facials,
Marketing
2/23/2015-06/13/2015 Lane Bryant, Sales Associate
Customer Service, sales, register, fittings, dressing rooms
7/6/2012-10/10/2012 Wyndham Resorts, Frontline Sales Agent
Touring clients and presenting product to them and locking down
the sell.
2011-April- 2015 Mary Kay Cosmetics, Independent Beauty Consultant
Maintain Inventory, generate leads, book parties, product
knowledge, Sales, Recruiting, Delivery, Bookkeeping, Team
leading/motivating
2010-March 2012 Expedia Pay coordinator/ Payment Services coordinator Expedia
Data Entry making sure that the hotels get paid for what we owe them
Ensuring that when we pay, the billing follows the business standards
Set before us by the company.
2008-2010 Substitute Teacher, Willard Schools
My days are filled with teaching, troubleshooting (diffusing arguments),
adjusting to any grade level and lesson plan depending on the grade level.
Keeping accurate records of events so the teacher will know what occurred
during their absence.
2002 Substitute Para-Aide, Willard Schools
During my day I was assigned to a child to help them understand
assignments and care for them throughout the day.
2001 Office Manager, Spracklen Insurance Services
My duties included Customer Service, Ordering Supplies, preparing all
necessary documents and binders for presentations, scheduling, answering
phones, making bank deposits, marketing, filing claims, working with
underwriters to get policies approved, and taking payments.
1998-2001 Personal Assistant, Braschler Insurance Agency
I was responsible for Customer Service, Filing, Ordering Supplies, preparing
all necessary documents and binders for presentations, scheduling, answering
phones, bank deposits, sales and marketing, filing claims, working with
underwriters to get policies approved, and taking payments.
1998-1999 C. S. R., Tony Taylor Insurance Agency
I was responsible for Customer Service, Filing, Ordering
Supplies, preparing all necessary documents and binders for
presentations, scheduling, answering phones, bank deposits,
sales and marketing, filing claims, working with underwriters
to get policies approved, and taking payments.
1997 C.S.R., Vic Stuart State Farm Insurance
I was responsible for Customer Service, Filing, Ordering
Supplies, preparing all necessary documents and binders for
presentations, scheduling, answering phones, bank deposits,
sales and marketing, filing claims, working with underwriters
to get policies approved, taking payments, and manual payroll.
1990 Encoder, Great Southern Savings and Loan
My duties included encoding check and making sure the bundles balanced.
1989 Waitress, Maranatha Village
Serving the residents and cleaning the dining room were my
responsibilities.
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