Account Management Business Development

Steven Painter

**** ******* ****** *****, ***********, MN 55416

612-***-**** ************@*****.***

Sales/Business Development Specialist

New business generation ~ Key account management ~ Strategic planning

Profile

Twenty-plus years in industrial and related sales, acquiring and servicing accounts throughout the United States and around the world.

Currently managing a client base of $5.3 million between multiple corporate divisions. Achieved a 93% customer retention rate among my current customer base over the last five years while maintaining an average margin of 53%.

Excel in developing and executing strategies to generate new business opportunities with exceptional closing rates.

Proficient in account management and retention while developing new revenue channels.

Talent for identifying and capitalizing on opportunities and skilled in reaching and influencing key decision makers.

Dynamic communication and listening skills geared towards individual customer objectives, superior presentation, negotiation, and relationship management skills.

Sharp business acumen, with extensive management background in wide area of operations.

High skill levels in team liaison across multiple internal groups and company process facilitators.

Key achievements

Consistently been among top 10% of sales representatives across multiple and diverse markets and companies.

Built business from zero to $550K in annual sales at over 42% margin through strategic partnering with fourteen brands.

Promoted to Regional Vice President of Western Region, achieving $16M annual sales goal through effective leadership of close to one hundred team members.

Promotion to Brand Manager for the Burke Coatings Division, one of the five divisions of the Fenix Group of Industrial Coatings

Three-time recipient of President’s Award.

Two-time recipient of Salesperson of the Year.

Career track

Fenix Group of Industrial Coatings, Minnetonka, MN 2019-present

Burke Division Product Manager for the past four years, taking group sales from $1.5 million in 2020 to $2.5 million in 2024.

Sierra Industrial Coatings Key Account Manager coordinating sales efforts for 11 key accounts, responsible for increased revenue streams, account management, and customer satisfaction.

Currently managing a customer base of $5.3 million in combined product divisions.

Representing multiple product offerings in three separate product divisions under the Fenix Group banner.

Regional Sales Manager, TMI Coatings, Minneapolis, MN 2016-2019

Regional Manager for southern Midwest region.

Dedicated specialist for coatings bids of surface applications relating to flooring, walls, rooftops, and concrete restoration.

Consistently met or exceeded all established goals and was number one in the company in invoiced sales by territory five times.

Regional Sales Manager, Safe Step, Hospitality Bathroom Refinishing, Burnsville, MN 2014-2016

Eastern seaboard division manager responsible for calling on four- and five-star hotel brands seeking to refurbish and maintain the highest levels of hotel brand aesthetics and guest satisfaction.

Consistently met or exceeded all established company sales objectives through new customer development and existing customer retention and growth.

Salesperson of the month eleven times during my two years with the company.

Additional Experience

Sales and account management roles at:

Office Max/Office Depot Senior Account Development

Painter & Associates Safety Footwear

Lehigh Safety Shoes

Education

B.A., Business Communications /Sociology, University of Minnesota, Twin Cities

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