Inventory Control Customer Service

Helene Hagan

******.*****@*******.*** 516-***-**** West Babylon, NY

Professional Summary

Experienced Inventory & Procurement Professional with over 15 years of success in inventory control, purchasing, production planning, and cost accounting across manufacturing and distribution environments. Experience in reducing inventory, optimizing procurement processes, and enhancing operational accuracy. Adept in ERP systems including QuickBooks, Epicor, JDE, and AS400. Enthusiastic about leveraging data-driven forecasting and supply chain strategies to support scalable growth and minimize stockouts. Seeking to apply my experience to a dynamic team focused on continuous improvement and operational excellence.

Skills

Core Competencies:

Inventory Control & Accuracy

Purchasing & Procurement

Demand Forecasting & Production Planning

Vendor Negotiation & Management

Logistics Coordination & International Shipping

ERP Systems & Data Analysis

Cost Accounting

Technical Proficiency:

ERP: QuickBooks, Epicor, AS400, JDE, Sage500, Macola, Great Plains

Tools: Microsoft Excel (Pivot Tables), PowerPoint, Airtable, Avercast, Adobe, Publisher

Shipping & Compliance: BOL, ISF, Harmonization Codes, NDA, Duty Rate Documentation

Professional Experience

Gfuel – Hauppauge, NY

Inventory Manager/Cost Accountant Oct 2021 – May 2025

Recorded and tracked inventory transactions in QuickBooks for co-packed finished goods and raw materials, ensuring seamless and accurate data flow across systems.

Oversaw inventory site operations, set up new SKUs, validated inventory cost accuracy, and led year-end physical counts with high reconciliation accuracy.

Reconciled inventory accounts with the general ledger, prepared monthly journal entries, and generated inventory analysis reports to identify and address cost variances.

Contributed to the enhancement of internal inventory controls, reducing discrepancies and supporting audit readiness; partnered on cross-functional inventory improvement initiatives.

PLX Inc. – Deer Park, NY

Buyer Apr 2021 – Oct 2021

Purchased and sourced components for Aerospace, Military, Commercial, and Industrial applications using engineer-provided technical drawings; negotiated pricing and terms to drive cost savings while maintaining quality.

Ensured vendor compliance with NDA agreements to protect proprietary information and trade secrets.

Processed inventory receipts using a three-way vouching system, verifying order accuracy across pricing, quantity, and delivery.

Executed daily cycle counts and managed annual physical inventory, achieving high accuracy in stock reconciliation.

Optisource International LLC – Bellport, NY

Sr. Buyer Jun 2018 – Dec 2020

Created and submitted purchase orders based on production schedules and inventory needs to ensure timely stock replenishment

Forecasted and planned inventory using pivot-table-based trend analysis to improve fill-rate performance and purchasing accuracy.

Negotiated supplier pricing, lead times, delivery schedules, and terms while resolving quality issues to ensure vendor accountability.

Developed new SKUs, maintained up-to-date cost information, and provided pricing according to the gross profit margin set for each SKU.

Coordinated international shipments and freight quotes; prepared and submitted all necessary documentation for sea and air shipments including BOL, ISF, and harmonization codes.

Partnered with Engineers and Product Managers to implement new products and phase out discontinued inventory.

Created and managed work orders for manufactured and private-labeled items to support efficient production scheduling.

Reduced inventory overages, backorders, and stockouts, directly contributing to improved fulfillment and sales retention.

Occunomix – Port Jefferson Station, NY

Purchasing / Inventory / Planner Jan 2014 – Jun 2018

Created and submitted purchase orders based on production schedules and inventory needs to

ensure timely stock replenishment.

Managed vendor communication including acknowledgments, delivery terms, and order expedites to maintain strong supplier relationships and timely deliveries.

Coordinated domestic and international shipments with brokers; prepared and validated shipping documentation including BOLs, ISFs, and harmonization codes.

Forecasted inventory needs for seasonal and core products using historical sales data and trend analysis.

Collaborated with Engineers and Product Managers to launch new products and revise existing items for improved performance and alignment.

Generated work orders and routing instructions to support efficient production planning and on-time product availability.

Maintained and updated item master data including lead times, costs, reorder points, and minimum/maximum levels.

Performed inventory transactions including cycle count adjustments, material transfers, and receiving to ensure stock accuracy.

Participated in weekly operations meetings to share updates, identify process improvements, and implement corrective actions.

Prepared sales and inventory usage reports to support forecasting and strategic purchasing decisions.

Reduced excess inventory by $34K over a one-year period by aligning purchasing with demand and improving planning accuracy.

Langer Biomechanics – Ronkonkoma, NY

Purchasing / Inventory Control / Cost Accountant / Material Planner Oct 1991 – Feb 2013

Supported the Controller in executing inventory functions including reconciliation, month-end reporting, and variance analysis.

Created and submitted purchase orders based on production schedules and inventory needs to ensure timely stock replenishment.

Oversaw daily inventory operations such as cycle counting, material movements, vendor shipments, and receiving across multiple sites.

Created part numbers and developed BOMs with associated labor, routing, and overhead costs to enhance cost tracking and production planning.

Managed bin location system in the warehouse to ensure real-time inventory visibility and accurate stock movement.

Procured raw materials using a replenishment system to maintain ideal stock levels and reduce supply interruptions.

Built and maintained Excel-based tracking tools for purchasing trends, sales reporting, and inventory analysis.

Led annual physical inventory, performing data entry, generating reports, and reconciling variances to maintain inventory accuracy.

Produced monthly inventory reconciliation reports for financial closing and auditing.

Planned and scheduled pre-production activities based on demand forecasts and manufacturing capacity.

Managed product line fulfillment by releasing sales orders, arranging freight, and coordinating closely with customer service and distribution teams.

Provided cross-functional support in Accounts Receivable, handling credit checks, collection activities, and payment processing for six months.

Education

The College of New Rochelle

Bachelor of Arts in Psychology

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