Customer Service Medical Office

Kimberly Einsig

Upper Chichester, PA *****

**********@************.*******.***

+1-484-***-****

Looking to further my career and help others. I enjoy people and strive to help everyone have something to smile about each day

Authorized to work in the US for any employer

Work Experience

Customer Service Specialist

Altus Spine-West Chester, PA

September 2023 to Present

Processing of spinal surgery replenish orders, complex orders, correspondence with reps, distributors and clients. Surgery set audits, inventory management, assist the Operations Manager. Clerical, phones

- daily office duties. GSS, UKG and Podio systems. Training in the recruitment process for Altus Spine /Acero Precision Medical Office Manager

Harold J Einsig, MD-Reading, PA

December 1999 to Present

Over seeing office functionality- staff of 3 plus MD. Office and medical/surgical supply ordering. Assisting with procedures when MD needed. Phones, scheduling, filing - all general clerical duties. Payroll. Credentials for MD to participate with insurance plans. Authorizations for Botox treatments, facet blocks, epidurals etc

Education

High school graduate

Arch Bishop Ryan - Philadelphia, PA

September 1984 to June 1988

Skills

• Medical Scheduling

• Medical Records

• Botox Experience

• Medical Office Experience

• Medical Billing

• Patient Care

• Medical Office Management

• Insurance Verification

• Customer service

• Communication skills

• Front desk

• Computer skills

• Medical terminology

• Microsoft Word

• Customer service (10+ years)

• Podio and GSS software (1 year)

• ICD-10

• Organizational skills

• Time management

• Management

• Microsoft Outlook

• Project management

• Phone etiquette

• Data entry

• Banking

• Property management

• Recruiting processes (1 year)

Certifications and Licenses

Driver's License

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