Customer Service Insurance Agent

Dionne Scott

***** ****** ***** *****

Prairieville, LA 70769

*************@*****.***

225-***-****

OBJECTIVE

To obtain a career that exudes pride, one where I can exercise my talents and lifelong skills as a leader, great communicator, analyzer and problem solver.

SKILLS

Communications•Investigative Writing•Documentation•Sales•Underwriting•Staff Development•Supervision/Management•QAQC Technician•Safety Analysis•Client Development/Planning

WORK HISTORY/EXPERIENCE

Safety Tech and Safety Assistant /Breathing Air QAQC Tech October 2019-Present Duties: Write Incident Reports

Site Safety Monitoring

Permitting

Enforce Safety Guidelines Adhering to OSHA

Site Specific Rules and Regulations

Inspect, Test, Prepare and Monitor Breathing Air Equipment Security Plan Insurance Company-Supervisor/Insurance Agent October 2015-September 2018 Duties: Supervising, Leading and Developing a Team Training and Managing Others Sales Rep

Accounting

Customer Service

Policy Writing and Underwriting

Client Management

Developing Cliental

Union National Insurance Company-Lead Insurance Agent October 2007-October 2015 Duties: Sales, Managing a specific area of clients within the region Customer Service

Accounting

Policy Writing

Developing Cliental

Underwriting

St. James Parish Sheriff Office-Sheriff Deputy October 1998-October 2007 Duties: Data Entry in NCIC Database

Writing, Leading, Monitoring, Communicating, Documenting Incidents and Activities Communicate and Interact with the Public Concerns/Complaints Comply with Law Enforcement Task

Communicate and Assist with Emergency Preparedness EDUCATION, TRAINING, CERTIFICATIONS

Lutcher High General Studies August 1992-May 1996

Grambling State University English Major August 1996-August 1998 River Parish Community College/Ascension College Certifications Office Workplace Specialist

Writing and Analyzing Reports

Accounting

Microsoft Word/Excel

River Parish Community College Certifications

NCCER Certified

CSSS Construction Site Safety Supervisor

CSST Construction Site Safety Tech

Field Safety Technology

OSHA 30 General Industry

United Safety Certifications

Confined Space Monitoring

Scaffold Awareness

Fall Protection

Respiratory Protection

Fire Safety

Gas Detection Use

QAQC Technician

Breathing Air Technician

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