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Executive Administrative Assistant

Location:
Sorrento, FL
Posted:
October 22, 2025

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Resume:

Lafrida S. Nobles

Sorrento, FL *****

407-***-**** *************@*****.***

Professional Summary

Detail-oriented and highly organized Executive Administrative Assistant with over a decade of experience supporting senior executives in healthcare advocacy and entertainment. Skilled in managing complex schedules, coordinating large-scale events, drafting high-level communications, and maintaining strong stakeholder relationships. Known for fostering team morale and streamlining administrative processes to enhance organizational efficiency.

Professional Experience

Cholangiocarcinoma Foundation – Remote

Executive Administrative Assistant, Advocacy

March 2023 – November 2025

● Serve as key liaison for the Chief Patient Officer with internal and external stakeholders.

● Coordinate logistics for conferences, symposiums, and advocacy events.

● Draft, edit, and produce high-quality reports, presentations, and correspondence.

● Maintain confidential records and manage travel, expense reports

(Nexonia), and time tracking (Click Time).

● Supported annual conference planning and managed advocacy-related projects in Asana.

● Provide backup administrative support for executive leadership.

● Manage, address and resolve all meetings and calendar requests.

● Organize and Facilitate Committee meetings, documents, and recordings

● Build and maintain positive relationships with staff, industry, volunteers, patients, and caregivers

● Researches, prioritizes, and follows up on incoming issues and concerns. Determines appropriate course of action, referral, or response. Troubleshot conflicts, makes judgments and recommendations to ensure smooth day-to-day engagements.

● Coordinates and attends executive staff meetings and proactively keeps the leader and team on track.

● Key Achievements:

● Improved calendar organization across the growing team of 10 utilizing Google Docs, Asana and Gmail shcheduling to assist.

● Managed and developed the first Advocacy Committee Board SOPs.

● Created and Streamlined the SOP for the bi annual ASCO meeting, travels and events.

Five Star Realty – Maitland, FL

Executive Administrative Assistant

September 2022 – March 2023

● Provided comprehensive administrative support to insurance adjustors, ensuring smooth case handling from claim initiation to resolution.

● Managed client communications, delivering timely updates and clear explanations of claims processes, policy coverage, and required documentation.

● Coordinated property inspections and appointments between clients, adjustors, and third-party vendors, optimizing scheduling efficiency.

● Prepared, reviewed, and organized claims files, ensuring accuracy, completeness, and compliance with regulatory requirements.

● Maintained and updated client records in internal databases, improving data accessibility and accuracy.

● Drafted correspondence, reports, and claim summaries to support adjustor recommendations and settlement negotiations.

● Supported compliance audits by organizing and providing required documentation, contributing to successful review outcomes.

● Utilized industry-specific software to track claims progress, generate reports, and monitor deadlines.

● Key Achievements:

● Reduced processing time for client claims documentation by 20% through improved workflow organization.

● Recognized for exceptional customer service and ability to maintain client trust during sensitive claim situations.

Universal Orlando Resort – Orlando, FL

2012-2023

Senior Administrative Assistant

August 2016 – September 2022

● Supported VP, Senior Director, and 12 managers across multiple departments.

● Maintain, organize, and prepare meetings, complex documents, and confidential calls/materials.

● Oversaw domestic and international travel, managed finances, and processed invoices (SNAP, Purchase Manager).

● Coordinated team events and department-wide initiatives for 450+ attendees.

Key achievements:

• Created department logo

• Assist with team-building initiatives and provide support for departmental culture and morale.

• Increased volunteer participation

• Served as department Notary

Guest Service Coordinator

September 2014 – August 2016

● Delivered high-level guest service resolution across multiple park locations, ensuring guest satisfaction in complex situations.

● Served as a lead field trainer, mentoring and onboarding new team members on service standards and policies.

● Acted as brand ambassador in VIP lounges and American Express guest experience programs, providing elevated service.

● Collaborated with operations teams to support crowd control and guest communication during high-volume events.

● Recognized for consistently positive guest feedback and proactive problem-solving.

Coordinator, Consumer Insights – Marketing & Sales June 2012 – September 2014

● Supervised field survey teams and compiled guest feedback data.

● Promoted multiple times; recognized with team member awards.

● Cash Handling, In Person, Phone, and Email Customer/Guest Service

● Maintained daily reports to the CEO, etc.

● Field and In Park Trainer

Education

University of Phoenix – Orlando, FL

M.A. in Management, 2015 GPA: 4.0

Jackson State University – Jackson, MS

B.A. in Education

1995 – 2000

Skills & Certifications

● Administrative Tools: Microsoft Office, Google Workspace, Outlook, Asana, Smartsheet, Salesforce, Blackbaud & Raiser’s Edge

● Communication Platforms: Zoom, Webex, Teams, Slack

● Travel & Expense Systems: Nexonia, Concur, Click Time

● Finance Systems: SNAP, Purchase Manager

● Scheduling Tools: Kronos, IEX

● Typing Speed: 95+ WPM

● Other: Notary Public

● Executive Admin Certified

● Asana Basics Certified

• Letters of Recommendation and References are available upon request.



Contact this candidate