Lafrida S. Nobles
Sorrento, FL *****
407-***-**** *************@*****.***
Professional Summary
Detail-oriented and highly organized Executive Administrative Assistant with over a decade of experience supporting senior executives in healthcare advocacy and entertainment. Skilled in managing complex schedules, coordinating large-scale events, drafting high-level communications, and maintaining strong stakeholder relationships. Known for fostering team morale and streamlining administrative processes to enhance organizational efficiency.
Professional Experience
Cholangiocarcinoma Foundation – Remote
Executive Administrative Assistant, Advocacy
March 2023 – November 2025
● Serve as key liaison for the Chief Patient Officer with internal and external stakeholders.
● Coordinate logistics for conferences, symposiums, and advocacy events.
● Draft, edit, and produce high-quality reports, presentations, and correspondence.
● Maintain confidential records and manage travel, expense reports
(Nexonia), and time tracking (Click Time).
● Supported annual conference planning and managed advocacy-related projects in Asana.
● Provide backup administrative support for executive leadership.
● Manage, address and resolve all meetings and calendar requests.
● Organize and Facilitate Committee meetings, documents, and recordings
● Build and maintain positive relationships with staff, industry, volunteers, patients, and caregivers
● Researches, prioritizes, and follows up on incoming issues and concerns. Determines appropriate course of action, referral, or response. Troubleshot conflicts, makes judgments and recommendations to ensure smooth day-to-day engagements.
● Coordinates and attends executive staff meetings and proactively keeps the leader and team on track.
● Key Achievements:
● Improved calendar organization across the growing team of 10 utilizing Google Docs, Asana and Gmail shcheduling to assist.
● Managed and developed the first Advocacy Committee Board SOPs.
● Created and Streamlined the SOP for the bi annual ASCO meeting, travels and events.
Five Star Realty – Maitland, FL
Executive Administrative Assistant
September 2022 – March 2023
● Provided comprehensive administrative support to insurance adjustors, ensuring smooth case handling from claim initiation to resolution.
● Managed client communications, delivering timely updates and clear explanations of claims processes, policy coverage, and required documentation.
● Coordinated property inspections and appointments between clients, adjustors, and third-party vendors, optimizing scheduling efficiency.
● Prepared, reviewed, and organized claims files, ensuring accuracy, completeness, and compliance with regulatory requirements.
● Maintained and updated client records in internal databases, improving data accessibility and accuracy.
● Drafted correspondence, reports, and claim summaries to support adjustor recommendations and settlement negotiations.
● Supported compliance audits by organizing and providing required documentation, contributing to successful review outcomes.
● Utilized industry-specific software to track claims progress, generate reports, and monitor deadlines.
● Key Achievements:
● Reduced processing time for client claims documentation by 20% through improved workflow organization.
● Recognized for exceptional customer service and ability to maintain client trust during sensitive claim situations.
Universal Orlando Resort – Orlando, FL
2012-2023
Senior Administrative Assistant
August 2016 – September 2022
● Supported VP, Senior Director, and 12 managers across multiple departments.
● Maintain, organize, and prepare meetings, complex documents, and confidential calls/materials.
● Oversaw domestic and international travel, managed finances, and processed invoices (SNAP, Purchase Manager).
● Coordinated team events and department-wide initiatives for 450+ attendees.
Key achievements:
• Created department logo
• Assist with team-building initiatives and provide support for departmental culture and morale.
• Increased volunteer participation
• Served as department Notary
Guest Service Coordinator
September 2014 – August 2016
● Delivered high-level guest service resolution across multiple park locations, ensuring guest satisfaction in complex situations.
● Served as a lead field trainer, mentoring and onboarding new team members on service standards and policies.
● Acted as brand ambassador in VIP lounges and American Express guest experience programs, providing elevated service.
● Collaborated with operations teams to support crowd control and guest communication during high-volume events.
● Recognized for consistently positive guest feedback and proactive problem-solving.
Coordinator, Consumer Insights – Marketing & Sales June 2012 – September 2014
● Supervised field survey teams and compiled guest feedback data.
● Promoted multiple times; recognized with team member awards.
● Cash Handling, In Person, Phone, and Email Customer/Guest Service
● Maintained daily reports to the CEO, etc.
● Field and In Park Trainer
Education
University of Phoenix – Orlando, FL
M.A. in Management, 2015 GPA: 4.0
Jackson State University – Jackson, MS
B.A. in Education
1995 – 2000
Skills & Certifications
● Administrative Tools: Microsoft Office, Google Workspace, Outlook, Asana, Smartsheet, Salesforce, Blackbaud & Raiser’s Edge
● Communication Platforms: Zoom, Webex, Teams, Slack
● Travel & Expense Systems: Nexonia, Concur, Click Time
● Finance Systems: SNAP, Purchase Manager
● Scheduling Tools: Kronos, IEX
● Typing Speed: 95+ WPM
● Other: Notary Public
● Executive Admin Certified
● Asana Basics Certified
• Letters of Recommendation and References are available upon request.