Data Entry

LESLIE PEKALSKI *** VIRGINIA AVE. BENSENVILLE, IL 60106

MOBILE 630-***-**** ~ EMAIL – ******************@*****.***

OBJECTIVE: A challenging, rewarding and most of all, secure position that I can utilize my skills.

WORK HISTORY

10/24 – 04/25 – Combined Resources, Inc. - Addison, IL (Data Entry) $52,000/yr

Work performed -

Answering incoming calls, assist customers and answer questions.

Processed client orders received via email. Printed and gave to Accounting Dept.

Contact customers via telephone or email for past due invoices to keep them at a current status.

Log customer contact for records.

Field incoming inquiries received via email or telephone.

Pull/email client account history upon request and/or for our evaluation.

General office – operated many various machines.

Computer programs used - cieTrade

01/22 - 09/24 - First American Bank - Elk Grove, IL (Administrative Assistant) $49,000/yr

Work performed –

Answering incoming calls, assist customers and answer questions.

Processed distribution packets when clients requested funds from their account. Post all when done.

Process cash balance, update time, process pending items, manage two email boxes for dept.

Invoicing – monthly via sales reps request, create, calculate, and print-proof-mail.

Field incoming inquiries received via email or mail.

Assemble handbooks/binders for company renewals.

Open/distribute/scan postage mail. Process FedEx invoice for payment.

Pull/scan client statements upon request.

Merge client logs into labels for mailings. (Returned mail, update database)

General office – operated many various machines, create/process letters, maintain filing.

10/20 - 10/21 - Hoson Logistics - Bensenville, IL (Administrative Assistant) $38,000/yr

Work performed -

Answering incoming calls, assist customers and answer questions.

Verify invoices for job, quantity, parts and cost, enter into computer for payment. When needed, negotiate cost.

Invoicing – create, calculate, and print-proof-mail.

Field incoming inquiries received via email or mail.

General office – operated many various machines, create/process letters, maintain filing.

Computer programs used - Microsoft Word, Excel, Outlook, Quickbooks

11/19 – 08/20 - United Purchasing Company – Addison, IL (Administrative Assistant) $35,360/yr

Work performed –

Answering incoming calls, assist customers and answer questions.

Customer database – add/delete/revise as needed.

Calculate customer usage of products quarterly.

Rebate Checks – configure, process, print-proof-mail.

Field incoming inquiries received via email or mail.

General office – operated many various machines, create/process letters, maintain filing.

Computer programs used - Microsoft Word, Excel, Outlook, QB and Access

11/17 – 10/19 - Colley Elevator – Bensenville, IL (Administrative Assistant) $42,640/yr

Work performed –

Answering incoming calls, take service requests, assist customers and answer questions.

Customer database / Route Log – add/delete/revise as needed.

Invoicing – create, calculate, and print-proof-mail.

Statements – proof and mail.

Aging – contact customers via telephone or email to keep at a current status.

Checks – entered/applied and deposited. Credit card – processed and entered.

Field incoming inquiries received via email or mail.

Payroll – processed union certified payroll when needed.

Maintained cold customer mailing log.

Maintained service techs fuel usage.

General office – operated many various machines, create/process letters, maintain filing.

Computer programs used - Quickbooks and Access Credit card program used - Authorize.net

10/06 - 09/16 - Coinmach - Wheeling, IL (A/R / Cash Flow - General Office) $42,702/yr (A/R 8 yrs - Install

Coordinator 1 yr)

A/R processes performed –

· Customer database – set-up and maintain. Set credit limits.

· Invoicing – create, calculate, and print-proof-mail.

· Statements – print-proof-mail.

·Aging – contact customers via telephone, email or mail if needed. Send out collection letters if applicable. Put accounts on hold if warranted. Set-up payment plan if needed. Delinquent, uncollectible accounts submitted to outside collection agency. Maintain contact with agency.

· Checks – entered from bank log. Cash – deposited, entered from bank log. Credit card – processed and entered.

· Field incoming inquiries received via email or mail.

· Petty cash – log and maintain, reimburse when low.

·General office – operated many various machines, processed UPS/FedEX, held notary status, create/process letters/contracts.

A/P processes performed – match back-up, code, enter into system.

Accounting programs used - JD Edwards – PeopleSoft - Oracle Credit card programs used - IC Verify - Solupay

Install Coordinator processes performed – schedule deliveries/installs, communicate with customers via telephone and email. Maintain inventory.

01/06 - 07/06 GHC Mechanical - Elk Grove Village, IL (Billing - Dispatch - CS) $35,360/yr

·Billing processes performed – Invoicing - create, calculate, and print-proof-mail. Field incoming inquiries received via telephone.

·

·Dispatching – route drivers for service. Provide name/address/reason. Maintain log.

·Customer Service – field incoming inquiries regarding our services and procedures.

02/00 - 08/05 - Optimum Staffing - Bensenville, IL (Administrative - Dispatch - Payroll - CS - Sales) $42,702/yr (5 yrs - Mgr. 6 mos)

· Administrative – run background/DMV, set-up/maintain employee files.

· Dispatch – route drivers to companies. Provide name/address/reason/length of assignment.

· Payroll – accumulate timesheets, calculate time and submit to corporate.

· Customer Service – field incoming inquiries regarding our services, fees and procedures.

· Sales – visit current customers routinely to maintain in good standing.

10/92 – 10/99 - Fruedenberg NOK – Bensenville, IL (Human Resources Assistant) $32,000/yr (6 yrs – Mgr. 1 yr)

●Tracked departmental efficiency report. Issued disciplinary status (suspensions).

●Benefits administration – claims resolution, new/change/term reporting, reviewing / reconciling invoices (medical, dental)

●Conducted new hire orientations

●Coordinated new hire, status change, and termination processes

●Oversees on-boarding and background checks of new employees

●Maintains all HR files – updating organizational system as directed

●Processed W/C claims

●Assists HR Manager in talent acquisition efforts – update job descriptions, places advertisements (internal, website, job boards), conducts phone screens, background/reference checks, interviews, responding to job applicants.

●Communicate Human Resources information to employees, ensure compliance with all HR requirements.

●Maintains compliance with federal and state regulations concerning employment

●Planned company luncheons, meetings, outings

●Participated in Union negotiations

STRENGTHS:Organized, Articulate, Dependable

VOLUNTEER:President of the Athletic Boosters at Fenton High School – September 2006 to present

INTERESTS:Reading, Baking, Sewing

COMPUTER: Microsoft Word, Excel, Outlook - AS400 – Clarify - Salesforce – Internet – Access Quickbooks - VeriPhone - Datair - Synergy - Relius - ProSystems – AddVantage - cieTrade

BUSINESS AND PERSONAL REFERENCES UPON REQUEST

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