Customer Service Sales Associate
Resume:
Melanie Alexander
*************@*****.***
Skills
Office Administration, Microsoft Office Programs, Creative Writing, Copywriting, Script Writing, Event Planning, Building Operations, Budget Management, Client Communication, Customer Service, Food & Beverage Service
APRIL 2014 - Present
Food & Bounty Catering - Server
● Cocktail style service for exclusive, intimate film screenings to large corporate multi-day events. Tasks include set up/take down, decorating, tray passing food, welcoming and ushering guests, and serving as a representative of the catering company to ensure the guests have a luxurious experience.
OCTOBER 2023 - OCTOBER 2025
Pause Wellness Studio - Sales Associate
● First point of contact for clientele responsible for making their session as welcoming and relaxing as possible. Thorough knowledge of the services and the science behind them was important to convey to first time and returning customers.
● Met personal and team sales objectives by building a trusting rapport with customers to invite them to join the membership or recommend packages suitable to their health goals. AUGUST 2022 - MARCH 2023
Motive Creative - Office Manager
● Performed general office duties including answering phones, managing vendors, managing a PA, planning office events, created a welcoming return-to-work atmosphere for hybrid employees to foster connection in the office
● Copywrote for client communications, contributed creative ideas towards client gifts, marketing, social media, and employee experiences
APRIL 2022 - JULY 2022
NETFLIX/GRISELDA S1 - Assistant to the Head of Health & Safety
● Directly collaborated with the head of the department to ensure the safety and well being of cast & crew by following all Netflix policies for health & safety.
● Communicated daily with hundreds of crew and background actors over the course of production to ensure new hires met vaccination and testing requirements.
● Complied with safety standards by using data entry excel spreadsheets to track the health status of over two hundred cast and crew.
● Successfully processed highly confidential information which enabled other department heads to come up with new policy changes and new hire protocols. DECEMBER 2019 -SEPTEMBER 2021
2
DREAM REACH MEDIA - Producer/Writer
● Wrote short scripts based on the clients’ breakdown within specific genre & length requirements demonstrating understanding of character type for marketing and ability to deliver on key client requirements.
● Coached the client through the process of creating character breakdowns for their specific roles, pre-production casting process, & prepared them for their shoot day.
● Booked locations, hired crew, and coordinated with key crew on day of shoot to ensure the day ran on schedule.
Education
Chapman University, Orange, CA - Bachelor of Fine Arts Theatre Performance Minor English & Comparative Literature
Volunteer
Write Girl - Los Angeles /Mentor
Professional women writers mentor underserved teen girls through interactive workshops like songwriting, poetry, and journalism.
OCTOBER 2013 - OCTOBER 2020
Published Work
Alexander, Melanie. "Koreatown." Emotional Map of Los Angeles. Los Angeles: Write Girl Publications, 2015. #110. Print.
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