FRANK WILLIAMS
Cell: 914-***-****, email: ***********@*****.***
Clerical Rehab Technician - Person who possesses extremely good problem-solving skills, seeking full-time employment. Goal oriented individual with good computer skills, team player, and good worker with ethical practices. Confident and capable handling, sorting, and delivering all incoming and inter-office mail. Good Microsoft suite skills. Reliable transportation and ability to meet deadlines. Open to working a flexible work schedule.
ADMINISTRATIVE SUPPORT
Provided administrative support to the Manager, Facility, Maintenance & H/K departments
Updated all internal departments’ inventory and material orders including two other building complexes
Negotiated and processed Purchase Order quotes with outside vendors
Entered daily Work Order into database system and distributed to appropriate in-house departments
Directed all in-house and outgoing telephone calls to the correct internal departments
GENERAL OFFICE SKILLS
Enrolled families into before school and after school programs, registration, payments, attendance, EZ-Track
Assisted prospective students pursue their educational goals by arranging campus visits.
Prepared over 200 purchase orders during a four-week time frame
Handle textbook orders for approximately 30 schools. Bar coded elementary school library books
Assisted with invoices and processed orders for payment
Responded to 100 inbound customer telephone inquiries daily.
Schedule clinical appointments for Clinician, Pediatrics Obgyn, Dental, Psychology departments
Negotiated settlement agreements within N.Y.S. debit / collections guidelines
Prepared media that is mountable onto a device such as magnet tape, reel to reel and tape cartridges
COORDINATION & DELIVERY SERVICES
Responsible for over 10,000 raw parts inventories, circuit boards, electronic parts diodes, and resistors
Used scales, letter and label machines to process and package over 50 lbs. of Airborne, Federal Express and UPS packages with mail for delivery.
Scanned over 38 (ASD) air bills, 47 (SRD) ground bills, and scanned 25 International documents daily
Operated on (ABG) cutting machine and book jacket creasing machine in the press room department
WORK HISTORY
CITY OF WHITE PLAINS, YOUTH BUREAU, Office Assistant (PT) White Plains, N.Y. 2024-2025
Westhab Inc. – Coachman Family Center, Facility Clerk, White Plains, N.Y. 2017 - 2024
BERKELEY COLLEGE ENROLLMENT CENTER Tele-Counselor, White Plains, N.Y. 2016 - 2016
LIFETIME ATHLETICS Kids Academy Martial Arts Instructor, Harrison, N.Y. 2014 - 2015
THE PUBLISHER / SHUTTERFLY INC Press Room Machine Operator, Elmsford, N.Y.2013 - 2014
POMEROY IT SOLUTIONS Data Center Tape Operator, Rye, N.Y. 2009 - 2011
GREENBURGH SCHOOL DIST Library Clerk - Account Clerk, Hartsdale, N.Y. 2007 - 2008
CAVALRY PORTOLIO SERVICES Customer Service Specialist “Cutbacks” Hawthorne, N.Y. 2006 - 2007
GREENBURGH HEALTH CENTER Front Desk Receptionist, White Plains, N.Y. 2005 - 2006
THE JOURNAL NEWS Office Service Clerk, White Plains, N.Y. 2004 - 2005
UPS - DIVERSITY SERVICES AGENCY Digital Operator Scanner, Elmsford, N.Y. 2003 - 2004
EDUCATION
Westchester Community College, Valhalla, N.Y. Health Information Technology, Certification - 2013
Monroe College, New Rochelle, N.Y. Computer Information Technology, A.A.S - 2003
Nexgen Technical Training Institute, White Plains, N.Y. Computer Fundamentals, Internet Certification - 2000