Data Entry System Configuration

SANTOSH SHETTY

System Configuration Adminsitrator

+919********* ***************@*****.*** India, Mangalore Professional summary

Results-driven professional with a proven track record in IT system configuration, billing operations, and financial audits. Expertise in ERP/SAP systems, data entry, and global compliance (GDPR, FCRA, Right to Work). Skilled in streamlining operations, leading cross-functional teams, and ensuring audit readiness across US, UK, and APAC regions.

• Conducted 500+ global background checks, reducing processing time by 35% while maintaining compliance.

• Managed 1,000+ monthly financial records with 99.9% accuracy, increasing billing efficiency by 20%.

• Identified 25%+ fraud risks through KYC/AML screening (PEP/Sanctions, Refinitiv).

• Delivered 40% error reduction in vendor reports and resolved 95% of system issues pre-escalation.

Experience

System Configuration Administrator May 2022 - Now

Choice Logistics, United States, Remote

System Configuration & Operational Efficiency

• Optimized 50+ system configurations (pricing models, client/vendor parameters), reducing system errors by 30% and improving operational performance.

• Developed and enforced 15+ Standard Operating Procedures (SOPs) to ensure 100% compliance with data accuracy and configuration standards.

• Conducted bi-weekly audits to resolve 95% of system discrepancies, enhancing data integrity and reliability.

Cross-Functional Collaboration & Client Onboarding

• Partnered with Legal, Client Services, and Project Management to successfully onboard 50+ clients/vendors within 48–72 hours, ensuring seamless system integration.

• Led end-user testing and validation for 10+ system upgrades, reducing post-deployment issues by 40% and improving adoption rates across departments.

Data Management & Revenue Optimization

Awards

Awarded as a Silver lining for best

performance

Awarded as a Star of the Month

performance

Special Shout Out calls of Appreciation in

Town Hall For Handling Bulk Order Top

UK-EMEA Clients.

Telus Project Achievements - Project

Achievement Recognition

Skills

Analytical Thinking & Decision-Making

Expert

Pricing & Account Payable receivables

Expert

Data Accuracy & Quality Control

Expert

Organization

Expert

Customer Service

Expert

Data Entry & Management

Expert

Microsoft Office Suite (Excel, Word, PowerPoint,

Outlook)

Expert

CRM & ERP Systems (Zendesk, Salesforce,

Citrix, Controller 2.0, CSPI, LMS)

Expert

Financial Analysis & Reporting

Expert

• Audited and corrected 500+ records across financial systems, increasing data accuracy by 25% and contributing to over $2M in revenue assurance.

• Streamlined vendor contract workflows with Legal and Procurement, reducing billing discrepancies by 20% and maintaining 100% compliance.

• Configured and maintained 5+ proprietary IT tools, reducing back-office processing time by 35%.

• Initiated a database cleanup effort that improved financial record accuracy by 40% and lowered internal audit risks.

Financial Systems Analyst April 2022 - Now

Choice Logistics, United States, Remote

Financial Systems Management

• Managed and validated 500+ financial datasets in Excel, reducing reporting errors by 25% and supporting audit readiness.

• Ensured 100% accuracy in financial records and client account logs, enabling compliant monthly/quarterly reporting.

• Resolved 95% of discrepancies in ERP (SAP) master data, including GL accounts, cost centers, and vendor records.

• Executed 200+ CRM system updates (e.g., TMS markups, labor rates, warehouse codes), boosting billing accuracy by 20%.

• Streamlined Monday.com workflows, cutting vendor contract and onboarding approval times by 35%.

• Collaborated with Accounting, Legal, and Operations to resolve data issues, reducing reconciliation time by 30%.

Data Entry & System Management April 2022 - Now

Choice Logistics, United states, Remote

Data Entry & Systems Management

• Entered 500+ daily records into ERP and SAP systems with 99.9% accuracy, ensuring real-time billing and inventory synchronization.

• Reconciled 1,000+ monthly records using Excel (VLOOKUP, pivot tables), reducing data mismatches by 40% and streamlining audits. Billing & Invoice Accuracy

• Partnered with Finance and Billing teams to validate 100+ invoices/month, ensuring compliance with GAAP and IFRS standards.

• Automated 20+ repetitive Excel tasks, cutting processing time by 50% and minimizing manual errors.

Quality Control & Compliance

• Monitored 200+ weekly billing entries, flagging discrepancies that prevented $50K+ in potential revenue loss.

• Escalated 100% of critical issues (e.g., missing POs, duplicates), ensuring timely resolution and audit readiness.

Cross-Functional Collaboration

•

Billing & Invoicing Operations

Expert

KYC & Compliance Verification

Expert

Background Screening & Risk Assessment

Expert

System Configuration & Process Optimization

Expert

Customer Service & Client Relations

Expert

Time Management & Multitasking

Expert

Problem-Solving & Critical Thinking

Expert

Regulatory Compliance

Expert

Risk Management

Expert

Compliance Auditing

Expert

Communication Skills

Expert

Problem-Solving

Expert

Research Skills

Expert

Attention to Detail

Expert

Time Management Skills

Expert

Critical Thinking Skills

Expert

Organizational Skills

Expert

Analytical Skills

Expert

Microsoft Office Suite

Expert

Adaptability

Expert

Problem-solving

Expert

Acted as liaison between Warehouse, Finance, and IT teams to optimize data workflows for month-end close and internal audits. Global Pre-Employment Screening & Compliance January 2016 - April 2022 Sterling Talent Solution, United Kingdom, Remote

• Completed 500+ end-to-end checks (criminal, credit, Right to Work, drug testing) across UK/EMEA, ensuring 100% compliance with FCA, FINRA, GDPR, and local laws.

• Cut processing delays by 35% by streamlining UK Home Office validations

(passport MRZ, SSN) and resolving discrepancies within 24 hours.

• Conducted 300+ identity verifications (documents, SSN/TIN, PEP/sanctions via World Check/Refinitiv), reducing fraud risk by 25%.

• Automated 15+ manual tasks using Excel, CRM, and Controller tools, improving turnaround time by 50%.

• Managed 200+ monthly public records checks (employment, address history, court docs), achieving 99% audit-ready data integrity.

• Collaborated with 10+ global clients/vendors (e.g., Santander, EY, Revolut) to resolve discrepancies, reducing rework by 40%.

• Handled 90% of verification escalations (e.g., mismatched names, visa issues) within 48 hours as primary stakeholder contact.

• Delivered training to 20+ team members on UK/EU regulatory updates (e.g., 2024 Right to Work changes), ensuring team-wide compliance.

• Developed centralized tracking/reporting system, cutting duplicate checks and saving 20+ hours/month.

• Produced weekly compliance dashboards, flagging high-risk cases for leadership action.

Mortgage Operations Team Leader October 2007 - December 2015 DHFL, India, Mumbai

• Led a 40+ member team in end-to-end mortgage processing for residential, commercial, and project financing, achieving $25M+ in funding goals.

• Improved customer conversion rates by 50% through targeted training, mentorship, and performance optimization.

• Streamlined mortgage operations, reducing processing times while maintaining 100% compliance with KYC, AML, and regulatory requirements.

• Enhanced customer satisfaction and retention by implementing data-driven service improvements and workflow enhancements.

• Developed and delivered MIS reports and ad-hoc analytics to support strategic planning and operational decision-making.

• Successfully converted cold leads into high-value clients, driving acquisition and revenue growth.

• Fostered collaboration between underwriting, compliance, and sales teams to improve process efficiency and issue resolution.

• Conducted regular performance reviews, team meetings, and coaching sessions to align goals and ensure continuous improvement. Education

Teamwork

Expert

Communication

Expert

Creativity

Expert

Leadership

Expert

Openness

Expert

2010 - 2013

Bachelors of Bachelor's degree in Finance, Accounting and Business administration, India, Mumbai

2025 - 2025

Diploma of Alison, India, Mangalore

Mastering Supply Chain, Logistics and Management.

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