Michelle A. Purvis
**** ******* ****** ● Odenton, MD 21113
240-***-**** ● ************@*****.***
PROFESSIONAL PROFILE
Dedicated and highly experienced Executive Secretary with over 27 years of federal service. Demonstrated expertise in managing executive-level administrative operations, coordinating complex logistics, and implementing office-wide efficiencies. Known for professionalism, confidentiality, and leadership in high-paced environments, my role requires discretion, organization, and the ability to manage multiple projects and priorities. I take pride in delivering accurate, courteous, and timely service - whether assisting agency leadership, or engaging with the public. I am seeking a challenging and diverse position that allows for personal and professional growth. I come with in-office, hybrid and remote experience. I have time zone flexibility (EST/PST/CST), and I am willing to work global hours. EXPERIENCE
Executive Assistant
Internal Revenue Service, September 2007 to present 5000 Ellin Road
New Carrollton, MD 20706
● I partner with my Director and Senior Executives to provide high level administrative and operational support and scale decision-making across our department. This helps streamline roles, responsibilities and goals and enables the office to run efficiently and effectively
● I ensure Senior leadership priorities are executed on time by owning their calendar and team communications. I ensure pre-reads and decks are uploaded ahead of upcoming meetings
● I practice proactive time management by reducing the amount of distractions, decisions and day to day tasks the Director has to deal with, which in turn, gives him time to focus on strategic goals and frees up his time for high-level strategy and growth
● I ensure seamless travel which reduces decision fatigue, and keeps my Director 100% focused on our agency and mission. This is done by creating travel authorizations and submitting vouchers
● I assist in managing critical enterprise operations which in turn keeps our departments running smoothly, and ensures our department stays productive and efficient
● I manage cross-functional priorities within our division to reduce bottlenecks and drive smoother execution across teams. This, in turn, helps keep everyone aligned on shared goals and deadlines
● Draft correspondence and messages on behalf of the Director, including data calls, deadlines, and other office communications.
● Attend administrative staff meetings on behalf of the division, forwarding pertinent information to the team. Coordinate quarterly Town Hall/All Hands meetings by preparing the agenda, reviewing presentation decks, and securing meeting space
● Handle sensitive but unclassified information (SBU), and conduct audits ensuring we are in compliance with office records management and retention rules and process signature package requests
● Develop quarterly training needs assessments and ensure compliance with yearly FISMA training and OGE-450 submissions
● Day to day administrative duties include verifying time and attendance submissions, track and update EA data calls in SharePoint and as a government purchase card holder, I order supplies for the office Secretary
U.S. House of Representatives/Architect of the Capitol, May 2003 to September 2007 2nd and D Street, SW
Washington, DC 20515
● As assistant to the Director, I had primary responsibility for performing administrative duties as well as supporting the Information Technology Division (ITD) staff
● Review incoming correspondence and determine appropriate action. - Coordinate and control clerical work between the Director's office, subordinate units, and external offices
● Maintain monthly budget reports and track expenditures through Momentum
● Serve as training coordinator, preparing training and travel request forms, and maintaining personnel authorizations and staff assignments, and attend committee meetings recommending improvements in administrative procedures
● Prepare, process, and distribute time and attendance reports, resolving any attendance issues KEY SKILLS AND ABILITIES
● Proficient in Microsoft Office and Mac
platforms
● Well-developed written and verbal
communication skills
● Detail orientated with the ability to
work independently or with a team
● Effective problem solving, time
management and organizational skills
● Experienced in composing, reviewing
and editing correspondence, reports
and documents
● Established interpersonal skills,
compassionate, empathetic and goal
driven
EDUCATION
September 1993 Maryland University; College Park, MD (Evening and Weekend College) to Present Major - Information Systems Management; Minor – Psychology September 1984 Prince George’s College; Largo, MD
to May 1987 Graduated, May 1989 with a degree in Secondary Education September 1982 Parkdale Sr. High School; Riverdale, MD to May 1984 Graduated, May 1984 with a High School Diploma