Customer Service High School
Resume:
Analytical and strategic customer service with
excellent problem-solving and time management
skills. Organized, efficient, and always willing to go the extra mile to meet expectations. Seeking to
maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
PROFESSIONAL SUMMARY
American Senior Communities - Certified Nursing
Assistant
Indianapolis, IN • 03/2022 - Current
Half Liter BBQ - Server
Indianapolis, IN • 06/2021 - Current
WORK HISTORY
Answered call lights and supported patient
comfort and safety by adjusting bed rails and
equipment.
•
Checked patient vitals such as temperature,
blood pressure and blood sugar levels.
•
Assisted with feeding and monitored intake to
help patients achieve nutritional objectives.
•
Cared for clients with diagnoses such as
respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
•
Cultivated warm relationships with regular
customers.
•
Worked with POS system to place orders,
manage bills and handle complimentary items.
•
Explained menu items and suggested
appropriate options for food allergy concerns.
•
Bussed and reset tables to keep dining room and
work areas clean.
•
SKILLS
• Observation Documentation
• Caregiver Relations
• Attentive and Observant
• Calm Under Pressure
• Customer Service and Rapport
• Warm and Friendly
Portage High School
Portage, IN • 06/2020
High School Diploma
Porter County Career Center
Valparaiso, IN • 06/2020
High School Diploma
EDUCATION
• Tech Honors
Relevant Coursework: CNA clinicals
through Symphony of Chesterton
•
Extracurricular Activities: Tennis and
Football Management
•
Professional Development : CNA
program
•
CERTIFICATIONS
• First Aid/CPR Certified
KASEY KEARBY E: ***********@*****.***
P: 219-***-****
A: Indianapolis, IN 46208
Superior Health Care Staffing - Certified Nursing
Assistant
Indianapolis, United States • 09/2021 - 11/2021
Emagine Portage - Crew Member
Portage, IN • 10/2018 - 12/2019
Upsold high-profit items such as appetizers and
mixed drinks to enhance sales numbers.
•
Checked identification for minimum age for sale
of alcoholic beverages.
•
Answered customers' questions, recommended
items and recorded order information.
•
Answered call lights and supported patient
comfort and safety by adjusting bed rails and
equipment.
•
Promoted good oral and personal hygiene by
aiding patients with shaving, bathing and teeth
brushing.
•
Checked patient vitals such as temperature,
blood pressure and blood sugar levels.
•
Assisted with feeding and monitored intake to
help patients achieve nutritional objectives.
•
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
•
Provided excellent customer service by greeting
customers and meeting quality expectations.
•
Took orders, prepared meals and collected
payments.
•
Kept food preparation area, equipment and
utensils clean and sanitary.
•
• Worked front counter, drive-thru and other areas.
• Assisted other team members to achieve goals.
Kept drawer balanced by accurately processing
cash, credit and debit payments.
•
Contact this candidate