Business Development Customer Service

JACK LEWIS

**** ***** *** #****, ********, TX *5070

Phone: 972-***-****

***********@***.***

SUMMARY OF QUALIFICATIONS

Management and Sales Professional experienced in brand representation, management, business development, marketing, client relationships and customer service. Proven leadership and success in building sales teams, leading business development efforts, expanding customer base and increasing sales revenue in new territories and within existing client base. Top-performer with track record of exceeding sales and customer expectation in highly competitive markets. Exceptional leadership abilities, relationship builder with polished communication skills.

CORE COMPETENCIES

Management

Dealer Development

Brand Strategy & Positioning

Competitive Analysis

Market Penetration

Trade Show Displays

Product Design

Industry Knowledge

Marketing

Special Event Coordination

ROI and Profit Optimization

Client Relations

Inventory Control

Sales Training

Sales Forecasting

Budgeting & Cost Control

Strategic Sales Planning

Employee Relations

Quality Control

Extensive Domestic Travel

Sales Negotiations

Finance & Credit

Profit and Loss Management

Customer Service

EDUCATION

Ashford University, San Diego, CA

BA in Business Economics

BA in Operational Management and Analysis

(GPA 3.91, Golden Key Honor Student, Alpha Sigma Lambda Honor Student and Dean’s List Honors)

PROFESSIONAL EXPERIENCE

Plano Marine, Lewisville, TX 12/2016 – 07/2025

Sales

Jerry Whittle Boats, Lewisville, TX 12/2009 – 06/2015

New Sales - Used Boat Sales Manager

New Boat Sales

Record Breaking 5 Million In Annual Sales 2014 – 2015 model years.

Five consecutive years with sales over 3 million dollars at average 21% profit margin.

In store manager and sales for used boat department. Evaluation of trades, negotiations and

purchasing of used boat inventory. Internet ad responsibility and sales.

Increased sales over 1.5 million dollars for total of to 3 million dollars in used boat department.

Larson Boats, Little Falls, MN 2002 – 2008

Regional Sales Territory Manager (TX, AR, OK, MS, LA and TN) (2004 -2008)

Regional sales position to boat dealers in six state territory. Asked by management to take on new

territory and increase dealers and sales.

Increased territory sales to over 10 million dollars from 3 million dollar starting point.

Organized dealer and sales focus groups for product enhancements

Responsible for annual sales training events with focus on existing model features and benefits

along with competitive analysis information of competing brands

Traveled regularly to provide dealers factory support.

Worked with dealers on all sales from factory.

Provided dealers with factory support for sales and product training.

Attending annual boat shows in regional market and outside regional markets.

Assisted dealers in show set up and marketing items.

Attending dealer on-site and off-site promotions.

Provided factory sales and support for prospective buyers.

Regional Sales Territory Manager (WI, IL, IN, KY, MI, MS and OH) (2002 -2004)

Regional sales position to boat dealers in seven state territory.

Increased territory sales to over 20 million dollars from 14 million in less than 2 years.

Travis Boating Center, Heber Springs, AR 1995 – 2002

General Manager (1999-2002)

Held the General Manager’s position for 16 million dollar boat dealership. Store was multi-million dollar

facility on 11 acres in resort destination with approximately 26 employees. Was hired as Service / Parts

Manager and was promoted to Sales Manager then General Manager during tenure of employment.

Increased net profits to over 11 percent from 8 percent while also increasing sales by

operating more efficiently, reducing staff, cutting expenses and changing sales direction.

Increased store sales to over 17 million from 15 million.

Responsible for all personnel at facility.

Lead sales development and responsible for 6 person sales team.

Oversaw all aspects of facility including budgeting, forecasting, sales, etc.

Handled all issues pertaining to customer relations.

Set-up and organized all aspects for dealership of four annual off-site boat shows.

Handled all boat ordering, inventory control, pricing.

Handled all pricing negotiations with prospective buyers.

Set-up and organized 2 annual on-site sales promotions.

Involved with local Chamber of Commerce for 2 special city promotions for Fourth of July and

Ski and Wakeboard Tournament events. Held annual Ski and Wakeboard Clinics.

Sales Manager (1997-1999) Service & Parts Manager (1995-1997)

Lead team of 13 service personnel.

Managed all aspects of over a million dollar service facility.

Processed all incoming inventory and rigging schedules for delivery of new and used boats.

Staff Jennings Inc., Portland, OR 1991 – 1993

F&I Business Manager / Sales Representative

Managed all aspects of $10 million dollar finance and insurance department for a marine dealership.

Processed all prospective customer’s credit applications and documents.

Negotiated with finance companies for loan approvals and rates.

Worked with customers to understand contract and deal information.

Coordinated scheduling of delivery of boats.

Generated up-sell opportunities by offering additional finance products.

Harrison Marine Center, Redding, CA 1985 – 1990

Sales Representative

Sales, Finance and directly responsible for selling, delivery and demonstrations.

Sold over 1.5 million dollars every year for Hawaii vacation bonus 4 consecutive years.

COMPUTER SKILLS

MS Word, Excel, PowerPoint, Outlook, Windows, IDS, Lightspeed and CRM.

Contact this candidate