Credit Card Customer Relations

Herb Krantz **** NW **th Ave. Tamarac FL ***** 215-***-**** Cell *************@*****.***

SKILLS AND EXPERIENCE

Communication, Sales, Training, Management Skills, Networking and Customer Relations skills.

Gave presentation about my business solutions to Organizations such as BNI, La tip, Chamber of Commerce and local Community Groups. I dealt with the owners of companies and unions ranging from 1 to 100 employees. Companies such as lawyers, construction, banking, insurance, realtors etc.

Attended card swaps and dinners for networking events.

Found by doing this I would receive leads from others for my services and solutions.

Researched and developed an eBay auction site and store which was successful within four months. Within my first year I made over 40% profit.

Very proficient on the Internet.

I am good working in getting the job done.

Jan 2015 – Dec 2021

Credit Card Merchant Service Owner, HK Services Marketing Credit Card Broker

Tamarac FL 33321, United States

Launched my own credit card merchant service business in Florida.

Designed innovative marketing materials.

Established strategic partnerships with major merchant service companies.

Had to give it up due to health relate back issues

Operated on May 2018

After several months went restarted again

Back was still giving me pain so I retired.

HK Home Services Dresher Pa 2010-2014

Started a handyman business

Became a Home Remodeler.

Had five men working for me.

I received my knowledge of the trades from working with my father for 10 years. We were a general contractor, closed the business in the 80’s when the resection hit. I learned plumbing, heating-air-condition, electrical, carpentry Etc.

Laid out jobs, created shop prints and pricing for jobs.

Business dropped off in 2014 and my spinal stenosis was getting worse. Had close down my business.

Moved to Florida in Aug 2014.

Electronics Merchant Systems Brooklyn Oh. 2001to 2007

EMS is a company that supplies Merchant Services (Visa & MasterCard processing) and other business solution to companies of all sizes.

Senior Account Executive

Worked with bank managers and senior executives to promote their bank and EMS merchant solution for the large and small business owner.

Started as Outside Sales Representative

My job was to sign new businesses for Processing, Gift and Loyalty Programs, wireless processing, automatic debiting and e-commerce...

Support dealers by being available by phone and in person anytime they needed me. Stopped by at least once a month to find out how they were.

Promoted to Bank Division within 3 months

Cold Calling Large Banks and Chambers of Commerce to work with EMS.

Trained bank employees on who EMS had to offer their business Clients.

Met monthly requested quotas.

I an average of 9 deals a month

I did an average of $700,000.00 processing for the year

Yearly rental $5,398.92 income

Created 2 new marketing programs to fit different needs of my clients.

First was an auto maintenance card. The customer would buy the card which would be god for a year and get either money off or percentage after certain amount of visits

Second was a pizza club. After buying a certain amount of pizza client would get one free.

Made cold calls by phone and by visiting business unannounced.

Won an award for best new sales man three months after starting at EMS. I had more sales that month than anyone in my area.

Left because my wife died on Dec 7, 2007

Rhino World Communications Philadelphia 1999 to 2001

Rhino Communications was a Communications company that worked with all size companies to provide telephone service and solutions such as T1 lines, long distance, local service and mobile wireless phone service through several different carriers. T Mobile, Cingular, AT&T, Verizon, Sprint, Nextel.

Agent Support Manager

My job was to handle outside sale for Rhino. I also trained, signed and ran the outside department.

Hired to run Outside Wireless Network.

Handled Multi Wireless Companies that were offer to dealers.

Found and signed new dealers.

Trained and maintained existing accounts. Supported them by being available by phone and stopping by every two week if possible.

Marketed to large Business with our Nextel other wireless carriers.

Signed 49 new dealers within 3 years, 1.5 a month while still training and keeping up with my other duties such as training new dealers Providing new product and rate planes, put up new displays in their stores.

Closed down their wireless Division.

USA Marketing Philadelphia, Pa 1986 to 1999

USA Marketing was a company-providing list of names, phone numbers and address on a printout and labels. I also wrote new phone scripts for their telemarketing department.

Owner/President

Started this company to provide the Insurance industry with leads for their agents. They would give me the criteria they need, like age income and area; I would put together for them a list of names, phone numbers addresses. They were put on a list and labels if wanted.

Made all telemarketing sales cold calls to potential clients along with fax broadcasting.

Handled all incoming inquires and existing clients requests, complaints.

Was the first in my group of associates to come up with a more effective way of advertising, instead of mail flyers by faxing them to cliental?

Researched products for clients by calling companies that provide the information.

Planned strategy for increasing sales and improving products.

Daily use of most Microsoft products along with Winfax and Act Database.

Some of my accounts where, Metropolitan Insurance Company, Prudential, New York Life, Farmers, independent insurance agencies along with other business like Sloan’s Alarm Systems and Peoples eye wear.

Sold business because of messy devoice

Education

Computeach Wayne Pa. Feb 2001 to May 200l

Course in MSE+ I

DPT Business School Philadelphia PA Aug 1999 to September 2000

Computer service and troubleshooting

OUTSIDE INTERESTS

Collecting and Creating Art.

Working with my Hands – Experience in Carpentry, Plumbing, Heating & Air-Conditioning, Electrical, etc.

Photography – Creating photographs when traveling and in my spare time.

Reason for lap in work from Dec 2007 until January 2010 is because my wife died. The way she died was unexpected and tragic. I wasn’t ready to go back to work right away; it took me almost 3 year to get over her death she was so full of life .The way she died was so unexpected and sudden. She was my soul.

I started a home remolding business in Jan 2010. I was in construction and home remolding business with my father when I was younger. So I went back to what I enjoyed but it was short lived because of my spinal stenosis, I had to give it up. I can no longer do construction without sever pain. I moved to Florida in July of 2014 where I started HK Services Merchant Services, (Credit card Processing). After an operation on my back in 2018 I tried going back and restart my business. The operation sidelines me for a while. Even after that operation which was successful I still had pain in my back that restricted me. I started getting shots for the pain every 2months or so. On May 7th 2025 I had an operation again on my back it was a laminectomy. I will be ready to go back to work in Sept. 2025 after 5 months of rest. I am ready to go back to work for someone who will appreciate what I have to offer.

Salary or Commissions or both. I am looking to take home at least $2,000 - $2,500 per month full time. No taxes or benefits I don’t need benefits I have social security to cover all benefits and I don’t paid taxes.

Looking for a remote job, Part time or Full time, inbound calls or outbound. Sales or service. Account representative for new or existing accounts. Home remodeler estimator. Sales trainer or coach.

Look at my LinkedIn site

https://www.linkedin.com/in/herb-krantz-987200122/?trk=opento_sprofile_details

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