Patient Care Public Health

Heather Salinger

Lake Villa, IL ***** 847-***-**** ****************@*****.***

Clinical Retail Pharmacist

Compassionate and detail-oriented professional with extensive experience in delivering high-quality pharmaceutical care in fast-paced retail environments and multidisciplinary clinical settings.

• Proficient in promoting evidence-based medication use, supporting public health outreach, and delivering accurate dispensing, medication therapy management, patient counseling, and clinical interventions.

• Well-versed in conducting comprehensive drug utilization reviews, resolving drug interactions, ensuring appropriate lab monitoring, and promoting safe, cost-effective therapeutic outcomes in alignment with FDA-approved guidelines.

• Demonstrated sound clinical judgment and forward-thinking mindset, with a commitment to staying current on latest pharmaceutical developments, state & federal guidelines, HIPAA & JCAHO standards, and emerging technologies.

• Highly skilled in performing clinical interventions, managing immunization programs, and participating in collaborative practice agreements with physicians and healthcare providers to optimize patient outcomes. Core Competencies

Medication Management Evidence-Based Pharmacotherapy Drug Utilization Review Patient Education & Counseling Care Planning Immunization Administration HIPAA Compliance Pharmacy Regulations Cold Chain Management Disease Management Vaccine Handling Dispensing Automation Team Collaboration Customer Service Excellence Professional Background

Retail Pharmacist 1996 to Present

CVS 2024 to Present

Jewel-Osco Pharmacy Round Lake Beach, IL 1996 to 2003 Cultivate lasting customer connections by offering empathy-based assistance, maintaining consistent high standards, and building trust and loyalty through compassionate engagement and tailored support. Examine workflow deficiencies and implement targeted process improvements to boost operational efficiency and enhance patient care results.

• Ensured accurate dispensing of prescription medications and provided tailored consultations on dosage instructions, potential interactions, side effects, and allergy risks to support optimal therapeutic outcomes.

• Managed operational priorities, including front-line customer engagement, resource allocation, prescription pricing strategies, staff coordination, generic drug promotion, and inventory control to drive performance and profitability.

• Drove excellence in clinical outcomes and patient satisfaction by providing patient-centered pharmaceutical care with focus on safety, accuracy, and personalized service in independent and collaborative settings. AMN Healthcare Travel Pharmacist Dallas, TX 2021 to 2024 JFK Memorial Hospital (Overnight Shift) 2024

Aligned operational practices with Joint Commission standards, California Board of Pharmacy regulations, and HIPAA protocols to ensure ethical, compliant, and confidential healthcare delivery. Collaborated with overnight physicians and nursing staff to optimize treatment strategies and deliver safe, effective patient care during critical after -hours coverage.

• Facilitated safety and efficacy of pharmacological treatments by reviewing prescribed therapies for contraindications, dosage accuracy, allergy risks, and potential drug interactions. Philadelphia Black Doctors Consortium Covid 2022 Managed cold chain storage, temperature logs, and vaccine inventory. Conducted patient screenings, reviewed medication histories, and assessed contraindications, allergies, and comorbidities to ensure vaccine eligibility and safety.

• Supported COVID-19 mitigation efforts by administering vaccines in underserved communities, promoting equitable access to care, and adhering to HIPAA regulations and established safety protocols. Heather Salinger Page 2

Afghan Refugee Support – Dulles Expo Center Chantilly, VA 2021 Provided culturally and trauma-informed support to vulnerable populations, including women, children, and medically fragile individuals by prioritizing confidentiality, compassion, and dignity in all aspects of care.

• Streamlined communication between refugees and service providers by interpreting critical information, coordinating translation services, and ensuring culturally competent and equitable access to care. Mobile Vaccine Unit (MVU) Reisterstown, MD 2021 Collaborated with local health departments, community organizations, and outreach teams to coordinate site logistics, manage patient flow, and ensure safe, efficient, and confidential service delivery.

• Promoted public health by educating diverse patient populations on immunization benefits, including vaccine safety, effectiveness, potential side effects, and essential role of vaccination in reducing community transmission.

• Assessed patient eligibility for vaccination by conducting clinical evaluations, screening for allergies and contraindications, and ensuring precise documentation in alignment with HIPAA standards and state guidelines. MVU Windham Mall, ME 2021

Maintained strict adherence to cold chain protocols during storage, handling, and transportation of vaccines to ensure efficacy and compliance with manufacturer and CDC standards.

• Led community-based vaccination initiatives by collaborating with local health departments to implement targeted outreach strategies, optimize vaccine distribution, and advance equitable access and public health education. Clinical Pharmacist 2003 to 2018

Centegra Medical Center McHenry, IL

Responded promptly to emergency code calls by leading pharmacist-driven initiative in Emergency Department to improve rapid medication management and patient care. Leveraged institutional and state-level digital systems to access medication histories and streamline medication use review process for improved clinical decision-making.

• Optimized clinical safety and therapeutic outcomes by monitoring patient responses, identifying drug-drug and drug- disease interactions, and delivering timely, evidence-based interventions.

• Improved medication adherence and chronic disease management by enhancing therapeutic efficacy through comprehensive patient evaluations, in-depth pharmacologic analysis, and personalized education plans.

• Implemented personalized and evidence-based pharmacotherapy plans by applying clinical expertise and verifying FDA-approved dosing, necessary lab monitoring, and appropriate follow-up.

• Developed clinical proficiency and professional growth in pharmacy students from University of Illinois at Chicago and Roosevelt University by delivering structured mentorship, experiential training, and real-world preceptorship.

• Contributed to interdisciplinary rounds by addressing adverse drug events, recommending therapeutic modifications, ensuring continuity of care, and fostering strong clinical collaboration across teams. Additional Experience

Animal Care Technician United States Army Reservist Fort Sheridan, IL Education

Doctor of Pharmacy (Pharm.D.) University of Illinois at Chicago, College of Pharmacy Chicago, IL Licensure & Certifications

Pharmacist License Illinois Board of Pharmacy #051041055 (2027) California Board of Pharmacy #66642 (2026) Basic Life Support (BLS) American Heart Association (Present) Wisconsin Pharmacist License Application in Progress APhA Certified Immunization Pharmacist (2011)

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