Store Manager Inventory Management

MIREILLE WAPALA

New York, NY ***** 347-***-**** *****************@*******.***

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Skills

Inventory management

Visual merchandising

Sales forecasting

Employee training

Staff scheduling

Team building

Time management

Leadership development

Team development

Sales coaching

06/2018 to 04/2025

New York, New York

05/2016 to 06/2018

Queen, NY

07/2009 to 07/2017

Brooklyn, NY

08/2002 to 11/2006

Brooklyn, NY

Experience

Store Manager

D'Agostino Supermarket

Organized promotional events to increase product awareness. Recruited, trained and supervised new employees.

Prepared monthly reports on sales figures, expenses, profits. Ensured compliance with safety regulations and company policies. Created weekly work schedules for store personnel. Resolved customer complaints in a timely manner.

Maintained accurate records of employee performance reviews. Developed relationships with suppliers to negotiate better prices. Enhanced customer satisfaction and store operations through relationship building and daily problem-solving. First class business host

Air France JFK

Managed dining room layout to maximize efficiency of staff members. Took reservations over phone and in person.

Maintained cleanliness of lobby area, including wiping down tables and chairs. Greeted guests upon arrival and provided them with menus. Checked identification for guests who appeared under age 21. School Bus Monitor

Brooklyn transportation School bus company

Communicated with parents regarding any concerns about their child's behavior on the bus. Reported any incidents or accidents involving students to the school administration immediately. Provided assistance to disabled students when getting on and off the bus. Maintained records of student attendance, route times, and other related information. Ensured students followed school rules while on the bus, such as no loud talking or fighting. Accompanied driver and children on bus route to keep students safe and protected. Sales Associate

Cookies Department Store

Organized stockroom shelves according to size, color or style. Processed credit card transactions quickly and securely. Maintained cleanliness of store environment including floors, windows, displays. Provided accurate information about products, prices and services. Processed returns, exchanges, and refunds in accordance with company policies. Greeted customers and provided exceptional customer service. Maintained up-to-date knowledge of store merchandise and policies. Restocked shelves as needed to ensure sufficient inventory levels. New York, Ny

Education and Training

Christopher Columbus High School

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