Customer Service Support

CHLOE MEEKS

**** **** **, *** *** • Arlington, TX 76006

n (214) 923n7649 • )n ************@*****.***

Professional Summary

Dedicated and empathetic customer service professional with over 6 years of experience delivering exceptional support in customer-facing and remote environments. Adept at resolving inquiries efficiently, navigating CRM systems, and maintaining a positive client experience. Known for strong communication, adaptability, and commitment to accuracy while balancing multiple priorities in fast-paced, virtual settings.

Core Skills & Competencies

• Customer Support & Communication

• Conflict Resolution & Active Listening

• Call Handling & CRM Software (Salesforce, Zendesk, etc.)

• Remote Work Tools (Microsoft Teams, VPN, Zoom, Outlook)

• Data Entry, Documentation & Accuracy

• Problem Solving & Escalation Management

• Multitasking & Time Management

• Team Collaboration & Independent Work

Professional Experience

Bartender / Server – Outback Steakhouse – DeSoto, TX Oct 2022 – Sep 2024

• Delivered high-quality customer service in a fast-paced environment while managing multiple tables and transactions.

• Processed payments and managed POS systems with accuracy and attention to detail.

• Trained and mentored new employees on service protocols and food safety.

• Maintained professionalism and empathy during customer concerns or complaints. To-Go Specialist – Cotton Patch Café – Lewisville, TX Sep 2021 – Apr 2022

• Managed high-volume phone and online orders while ensuring top-tier customer satisfaction.

• Coordinated takeout packaging and delivery accuracy.

• Supported team operations and adapted quickly to shifting priorities. Grill Operator / Shift Lead – Waffle House – Lewisville, TX Dec 2018 – Nov 2020

• Oversaw daily shift operations including scheduling, cash balancing, and quality control.

• Supervised team performance to ensure smooth service flow and compliance with safety standards.

• Demonstrated leadership and quick problem-solving under pressure. Caregiver – Private Client – Lewisville, TX Aug 2018 – Apr 2019

• Provided compassionate personal care and daily living support for clients.

• Assisted with medication reminders, meal preparation, and mobility.

• Ensured safety, comfort, and emotional well-being. Customer Service Representative – City of Coppell – Coppell, TX May 2016 – Dec 2018

• Managed client inquiries, appointment scheduling, and record keeping.

• Resolved customer concerns efficiently and professionally.

• Handled cashier responsibilities and maintained precise transaction records. Education

High School Diploma – Coppell High School, Coppell, TX June 2018 Certifications & Training

• TABC Certification – Present

• ServSafe Certified – Feb 2021

• Food Handler Certification – Present

• CPR & First Aid Certified – 2016 to Present

Contact this candidate