Customer Service Graphic Design
Resume:
C O N T A C T A B O U T M E
W O R K E X P E R I E N C E
DAVID L YEARWOOD J R
S K I L L S
Web Development:
HTML5, CSS3, JavaScript
Responsive Web Design
Front-End Frameworks
Back-End Development (WordPress)
Graphic Design:
Critical Thinking
Project Management
Content Development
Technical Skills:
IP Addresses and DNS Management
SEO Optimization
Microsoft Word, Data Enty
Printing Techniques and Technologies
Office Automation Tools
Customer Service:
Proven track record in delivering
exceptional customer service
Effective communication and problem-
solving skills
Strong interpersonal and relationship-
building abilities
Other Skills:
Digital Operator
Automated Office Assistant
Reproduction Assistant
********@*****.***
www.mrwd.pro
986 Burke Ave Apt 1B Bronx NY, 10469
WEB DEVELOPER
IT COMPUTER ENGINEER
MR Wise Designs (2021-Present)
Bronx PC Quick (2010-2018)
Repaired laptops, desktops and various computer components. Executed daily operations of remote assistance and house call repairs. Responsibilities included problem detection and solving, reinstalling software, hardware and maintaining the company network.
Repaired and upgraded hardware for PC systems.
Provided technical support to end-users in hardware/software proficiency. Installed and interfaced computer hardware including multimedia hook ups, memory upgrades and video production set ups.
Dynamic and versatile professional with a solid background in Web Development and Graphic Design, complemented by a comprehensive skill set including expertise in Photoshop, Microsoft Word, IP addresses, DNS, SEO, printing, design, customer service, and various office automation tools. Proven ability to deliver top-notch digital solutions while providing excellent customer service.
Developed and maintained responsive websites, ensuring optimal user experience.
Utilized front-end and back-end technologies, including IP configurations, HTML, CSS, and JavaScript.
Implemented SEO strategies to enhance online visibility and rankings. Collaborated with cross-functional teams to integrate design and functionality. GRAPHIC DESIGNER
MR Wise Designs (2005-Present)
Created visually appealing designs for digital and print materials using Adobe Creative Suite.
Developed brand identities and logos aligned with client specifications and target audiences.
Coordinated with marketing teams to produce effective promotional materials. Ensured design consistency across various platforms and media. CUSTOMER SERVICE REPRESENTATIVE
Co Worx (2019-2021)
Answered customer’s calls and online chats.
Perform basic data entry and account maintenance.
Delivered exceptional customer service to build customer satisfaction. Provided effective and timely resolutions for a range of customer inquiries. Utilized all resources and tools to troubleshoot and diagnose customers’ issues. E D U C A T I O N
BETTY OWENS NEW YORK, NY
MR WISE DESIGNS NEW YORK, NY
Bachelor of Science in Computer Science
2013-2015
Business Management
2018-2020
FULL SAIL UNIVERSITY FL
Bachelor of Science in Computer Science
2015-2018
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