Customer Service Experience

PROFESSIONAL SKILLS

Computer literacy in Microsoft

Office packages

Strong communication skills

(verbal and written)

Good and effective administration

and coordination skills

Excellent Organizing and Planning

skills

Maintain high level of

confidentiality through integrity,

discretion and professionalism

Problem solving and critical

thinking skills

Good interpersonal and

stakeholder’s liaison relations

Ability to priorities issues and

attention to details

I enjoy creative problem solving

and getting exposure on multiple

projects, to

make use of my interpersonal skills

in achieving the goals of a

company that

focuses on customer satisfaction

and excellent customer experience.

Customer Service

Teamwork

Time Management

Retail experience

Phone Etiquette

Self-motivated

PROFILE

My name is Neo Senosi. My CV will provide you with an overview of my education, training and experience. My personal attributes will aid towards my readiness to excel in the advertised position. I wish to build on my achievements and further my career. I am a friendly, approachable person who goes above and beyond in anything that I do. Ethics, morals and values are extremely important to me. I pride myself on being very polite, respectful and courteous person. What I can offer your company is my dedication, commitment and hardworking attitude. Your company will also benefit from my dynamic, out-of-the-box thinking and unique visionary style. I am flexible and adaptable which serves as a positive for a company that is continuously innovating and growing. My skills can best be utilized by being hands on with tasks.

I am currently looking for a position that will make the best use of my skills, while developing me both professionally and personally. I am confident in my ability to work under pressure and produce good results in all areas of my work. This is the kind of work ethic which I have adopted in other aspects of my life. This is the kind of experience I will also bring into this new position. I look forward to enhancing my skills and add value to your organization.

If you require any further information, please contact me. I look forward to hearing from you to discuss my prospective employment. Copies of my qualifications are available on request.

Best regards

Miss Neo Senosi

Contact number: 071-***-**** / 073-***-****

Email address: *********@*****.***

NEO MURIEL SENOSI

Contact number: 071-***-**** / 073-***-**** Nationality: South African Email address: *********@*****.*** Driver’s license: Code 10 Physical address: 3603 Matlala Drive, Dobsonville 1863 Identity number: 850-***-**** 08 8: Date of birth: 11/04/1985 Gender: Female Languages: English, Zulu and Tswana EDUCATION

Qualification: National Senior Certificate (Matric) Year obtained: 2001

Institution: Forte High School

Qualification; Labour Law Course

Duration: 02 November 2017 – 03 March 2018

Institution: University of Cape Town

EMPLOYMENT HISTORY

Company: CHA Group of Companies

Duration: 01 May 2012 – Current

Position: Receptionist / Office Administrator

Duties:

• Scanning & filing leave forms and contracts

• Answering switchboard

• Running desertion process for employees that have absconded

• Serving refreshments for visitors

• Binding documents and getting them ready for meetings

• Receiving faxes and diaries CCMA cases

• Arranging courier to collect and delivery &collection of parcels

• Welcoming visitors and arranging refreshment for them

• CCMA cases objected if it’s a con-arb and get presentation letter from employer’s organisation

• Opening new employer’s files, check all documents are complete and sign them

• Opening new consulting files

• Archiving old broking and consulting files

• Ordering office supplies / stationery

• Ordering PPE

• Assisting with job posting and interviews

• Issuing new contract and renewing contract for employees

• Signing contracts and interpret to employees

• Issuing warnings

• Issuing hearings and suspension notice when needed for employee.

• Chairing hearings and doing findings and recommendations References:

Office contact number: 011-***-**** / 010-***-**** Contact Person 1: Ann Van Jaarsveld

Cell phone number: 076-***-****

Contact Person 2: Gerrit Maritz

Cellphone number: 083-***-****

Contact Person 3: Natasja Kluyts

Cellphone number: 072-***-****

EMPLOYMENT HISTORY

Company: Curves Ladies Only Gym

Duration: 2008 – 2012

Position: Receptionist / Fitness Trainer

Reference:

Contact person: Denise Meiring

Contact number: 011-***-**** / 076-***-****

Company: The Firm Slimming Health Clinic

Duration: 2007 – 2008

Position: Receptionist

Reference:

Contact person: Stella Daniels

Contact number: 011-***-**** / 076-***-****

CONCLUSION

I am a smart working committed individual.

I am a fast learner and adhere to resolve problems rather than wasting time on compounding on them.

I can work well independently, and under pressure to meet deadlines. I am responsible, reliable and efficient.

I always strive to perform my best and go beyond the boundaries of the duties.

Contact this candidate