Legal Assistant Customer Service

JAYDA A. PRINCE

832-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Motivated and adaptable professional with a strong foundation in legal support, client relations, and organizational leadership. Experienced in case management, legal research, and client communication, complemented by strong public speaking and event coordination skills. Recognized for exceptional attention to detail, professionalism, and ability to thrive in fast-paced environments. Dedicated to excellence in both legal and customer-focused roles. EDUCATION

Associate of Arts – Pre-Law

Trinity Valley Community College — May 2024 GPA: 3.5 Associate of Applied Science – Legal Assistant Technology Trinity Valley Community College — May 2025 GPA: 4.0 Bachelor of Science – Criminal Justice

University of North Texas (Online) — Expected May 2026 EXPERIENCE

Case Manager

Herrman & Herrman, PLLC – Houston, TX August 2025 – Present

- Manage personal injury cases from intake through settlement, ensuring accurate and timely documentation.

- Serve as the primary point of contact for clients, medical providers, and insurance adjusters.

- Organize and maintain case files, medical records, and correspondence to support attorney preparation.

- Draft demand letters, case summaries, and settlement documentation under attorney supervision.

- Coordinate communication between clients and attorneys, ensuring consistent case progress updates.

- Uphold confidentiality and professionalism while maintaining compassionate client relationships. Legal Assistant / Paralegal

Law Offices of Mike Head & Justin Wiener – Athens, TX Sept 2024 – May 2025

- Conducted comprehensive legal research and drafted memoranda, case briefs, and pleadings.

- Organized evidence, discovery materials, and trial notebooks for civil litigation cases.

- Maintained confidential client files and ensured compliance with legal standards.

- Communicated effectively with clients regarding case updates and documentation needs.

- Observed court hearings and mediations to gain insights into legal strategy and procedure. Camp Instructor

Varsity Spirit – South Texas Region May 2022 – May 2025

- Led cheer camps with up to 700 participants, teaching routines, chants, and team skills using public speaking and microphone coordination.

- Delivered motivational speeches and partnered with St. Jude Children’s Research Hospital for fundraising initiatives.

- Designed daily camp agendas and ensured participant safety and engagement.

- Mentored junior staff and campers, fostering teamwork, professionalism, and enthusiasm.

- Represented Varsity Spirit at community events throughout South Texas. Customer Service Cashier / Delivery Driver

Flaming Wok – Pearland, TX May 2020 – July 2021

- Provided friendly, knowledgeable customer service and managed order accuracy.

- Handled front-of-house operations, inventory, and deliveries with efficiency.

- Supported a positive dining experience through fast and reliable service. Customer Service Cashier (Seasonal)

Fireworks Outlet – Pearland, TX July 2021 – Present

- Delivered high-quality customer service during peak sales periods.

- Processed purchases, managed cash transactions, and assisted with merchandising. Junior Election Clerk

Harris County – Houston, TX November 2020

- Assisted with voter check-in and ballot verification during the election process.

- Organized voting center setup and ensured a professional, inclusive experience for voters. VOLUNTEER EXPERIENCE

Student Volunteer – Various Organizations

Houston & Athens, TX

- Kids’ Meals Inc., Athens Church, and local outreach programs.

- Contributed to community food delivery, youth mentorship, and service events. SKILLS

• Case Management & Client Relations

• Legal Research & Writing

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Public Speaking & Presentation

• Professional Communication (Written & Verbal)

• Planning & Time Management

• Customer Service & Conflict Resolution

• Leadership & Team Collaboration

Contact this candidate