Senior Software Developer
Resume:
National Aviation Services **** – Present
Sr. Applications Developer, Kuwait
• Designed aviation applications improving efficiency by 30%.
• Migrated databases to Azure SQL reducing downtime and cost.
• Delivered automation solutions lowering costs by 20%.
• Increased the revenue by developing apps for airports such as lost luggage management system, baggage delivery.
• Implemented Azure SSO and Microsoft Graph API to streamline user access and permission management, saving significant time for application users.
• Increased performance and scalability by Moving apps, databases and services to the cloud (Azure).
• Developed the admin portal for the Kuwait Mosafer and Belsalamah Apps to enable secure third-party access and centralized management. Trust Technologies and Computer Services 2012 – 2017 Sr. Software Engineer, Kuwait
• Developed ERP and web applications enhancing decision-making and operational efficiency.
• Migrated legacy systems reducing maintenance costs and improve system reliability.
• Optimized complex SQL queries, improving application performance by 30%.
• Built reusable .NET components to speed up project delivery and reduce development costs.
• Led a team of 3 developers to deliver projects on time and within budget using Agile methodology.
• Collaborated with client stakeholders to gather requirements and ensure solutions aligned with business objectives.
Al-Nouri Charity Society 2009 – 2012
Software Engineer, Kuwait
• Developed a donation management system for large-scale charity operations.
• Built web-based platforms for campaign management, donor engagement, and donor tracking.
• Developed real-time reporting dashboards to monitor campaign performance and financial status.
• Improved system performance and user adoption by redesigning legacy components.
• Worked closely with department heads to introduce new features and enhancements.
Intelligent Analytic Solutions 2007 – 2009
Software Engineer, India
• Built AI-driven applications in C# and SQL, reducing manual work and accelerating decision-making.
• Delivered ERP system that optimized material tracking, cut wastage, and lowered costs.
• Enhanced existing software by resolving issues, upgrading user interfaces, and optimizing performance.
Professional Experience
*********@*****.***
Contact
Syed Mohd Hasan Azam
Sr. Software Engineer 15+ years in .NET,
ERP & Aviation solutions
- ASP.NET, WebForms, MVC, .Net Core,
Web API, Entity Framework, ADO.NET,
LINQ, OOPS, SOLID Principles
- MS SQL Server, Oracle, MySQL
- Microsoft Azure, Power Bi
- HTML, CSS, jQuery, Bootstrap
- Git, TFS
- Agile, Requirement gathering, Business
Analysis, SDLC
- ERP Systems, Business Intelligence (Bi)
- RDLC
Skills Highlights
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Education
- MCA, I.T.S Ghaziabad, U.P - 2007
- BCA, C.I.M Muzaffarnagar, U.P -2004
OCC (Airport Operations Control Coordinator)
• Built system for ground operations and real-time flight monitoring.
• Reduced delays, improving airline revenue.
• Developed a comprehensive solution for airport ground operation services with modules for Administration, OCC Supervisor, TRC, BMA, GOPS, PSA, Cargo, Engineering, Mechanical, and Stores.
• Enabled users to create and schedule flights while monitoring real-time data for arrivals and departures.
• Integrated multiple operational units into a single platform, reducing communication gaps and manual coordination.
• Provided real-time operational dashboards, improving decision-making during flight disruptions and peak traffic.
• Increased on-time performance by streamlining task assignments and resource allocation across departments.
• Reduced delays and operational inefficiencies, contributing to lower ground handling costs and improved airline service revenue.
• Successfully commercialized and sold this solution to multiple external airport clients, generating significant revenue for the company.
• Implemented access control and audit trails to ensure data integrity and compliance with aviation regulations. Kuwait Mosafer Portal
• Built secure portal for travel services during pandemic.
• Supported hotel/lab integrations generating new revenue streams.
• Developed the admin portal for the Kuwait Mosafer App to enable secure third-party access and centralized management.
• Implemented modules for Passenger Details, PCR Certificates, Appointment Checks, Hotels, Hotel Bookings, Lab Operations, Complaints, and Flights.
• Streamlined data management across multiple stakeholders, ensuring smooth coordination between labs, hotels, and airport authorities.
• Centralized passenger health and travel data, improving accuracy and reducing manual errors during travel clearance.
• Reduced operational overhead by automating hotel bookings, PCR certificate verification, and lab result updates.
• Supported high passenger volumes during peak travel periods, enabling faster processing and helping sustain travel-related revenue.
• Implemented secure role-based access control to protect sensitive health and travel data. LLMS (Lost Luggage Management System)
• Developed a comprehensive system to manage the entire lost luggage process, from complaint registration to final delivery.
• Designed modules for Administration, LLMS Supervisor, and Delivery to streamline responsibilities and workflows.
• Automated case tracking, reducing manual follow-ups and minimizing errors in baggage handling.
• Integrated customer notifications (SMS/email) to keep passengers informed about baggage status and delivery schedules.
• Implemented a paid delivery feature to deliver baggage directly to customers, creating a new revenue stream for the company.
• Improved operational efficiency by centralizing complaint data and enabling real-time tracking of each case.
• Reduced compensation costs and customer service workload by accelerating baggage recovery and delivery times.
• Improved passenger satisfaction and minimized financial losses. ICOS ERP
• Implemented multi-role workflows covering Admin, Accountant, Donor, Manager, Marketing Manager, Mediator, Project Department Manager, External Organization, and Reception.
• Centralized all operational and financial data, enabling real-time visibility across departments and reducing data duplication.
• Improved donation tracking accuracy and transparency, increasing donor trust and boosting recurring contributions.
• Automated approvals, receipts, and financial reporting, reducing manual paperwork and saving over 50% of staff processing time.
• Enhanced financial accountability and improved planning, helping the organization secure more sponsorships and external funding.
• Provided detailed dashboards and analytics on donors, campaigns, and project performance to support strategic decision-making. TNA Advertising System
• Designed and implemented a complete workflow system for Job Orders, from user request to delivery, involving multiple roles.
• Integrated with the FOCUS Accounting Module to enable seamless billing, invoicing, and voucher generation.
• Improved billing accuracy and reduced payment delays, resulting in faster revenue realization and better cash flow.
• Increased operational transparency, allowing management to track job progress and production workload in real-time.
• Automated approvals and task assignments, reducing manual coordination time by 25% and enabling faster job turnaround.
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