Property Manager Team Members

Erika Rodriguez

*** ****** ***** ****** ***** ***26

678-***-**** ********@*****.***

Summary of Qualifications

• Innovative professional with 6 years of front-line leadership experience with an emphasis on connecting customers to the proper products and services to fit their needs.

• Effective communication skills, partners with management, team members, customers and peers.

• Organized and adapt well to change in a fast-paced environment. Strong hunting techniques include cold calling, networking, and building strategic relationships.

• An ability to implement training strategies through innovative methods and demonstrate expertise in promoting business goals and objectives, policy and procedures.

• Proficient in the use of Microsoft Office, MS Word, Excel, PowerPoint, Outlook Stand Out Stays, Dallas Tx. March 2021-Current

Property Manager (Hybrid)

Responsible for overseeing the daily operations of rental properties, ensuring they are well-maintained, profitable, and compliant with legal regulations. Responsibilities include: Financial Responsibilities

• Rent Collection: Collecting rent from tenants and ensuring timely payments.

• Setting Rental Rates: Analyzing market trends to set competitive rental prices.

• Budgeting & Financial Reporting: Managing property budgets and preparing financial reports for owners.

• Handling Late Payments & Evictions: Enforcing lease agreements, charging late fees, and managing the eviction process if necessary.

Tenant Management

• Marketing & Advertising: Promoting available properties through listings, ads, and showings.

• Screening Tenants: Conducting background checks, credit checks, and rental history verification.

• Lease Agreements: Drafting, renewing, and enforcing lease agreements.

• Handling Tenant Complaints & Requests: Addressing maintenance issues, noise complaints, and disputes between tenants. Property Maintenance & Repairs

• Regular Inspections: Conducting routine property inspections to identify necessary repairs.

• Scheduling Maintenance & Repairs: Coordinating with contractors and vendors for plumbing, electrical, HVAC, and general maintenance.

• Ensuring Safety & Code Compliance: Making sure the property adheres to local safety codes and building regulations. Legal & Compliance

• Following Landlord-Tenant Laws: Ensuring compliance with federal, state, and local regulations.

• Managing Evictions Legally: Handling eviction notices, legal filings, and court proceedings if necessary.

• Security Deposit Management: Collecting, holding, and returning deposits according to legal guidelines. Owner Relations & Reporting

Professional Experience

• Communicating with Property Owners: Providing regular updates and reports on property performance.

• Maximizing Property Value: Suggesting and implementing improvements to enhance property value.

• Managing Property Expenses: Keeping track of expenditures and suggesting cost-saving measures. Stephenson Associates, Atlanta GA. October 2014 - Current Executive Assistant to President (Remote)

• Responsible for time sensitive material, and handling policy renewals

• Responsible for scheduling and coordinating meetings

• Phone interviews

• Calendar management

• Plan and setup conferences

• Travel arrangements using Travelocity, Kayak, and Expedia

• Maintain highly confidential information

• General office duties of answering telephone, monitoring incoming email, copying, and filing Fleetwood Towing Services, Atlanta GA. February 2009 – April 2015 Office Administrator

• Input invoices

• Mail, fax, and email

• Answered incoming calls and dispatch when necessary

• Updated and set up new accounts accurately into CRM

• Resolved customer issues efficiently and in a timely manner

• Ran errands and assist Manager and Owner

Terminix Contact Sales Center, Atlanta GA. March 2008 – March 2010 Inbound, Outbound Sales/Customer Retention

• Actively participated in sales, customer service, and operations in sales division

• Developed new business and maintained current relationships

• Resolve customer issues efficiently and in a timely manner

• Communicate, influence and interact with a variety of Customers, Clients and Co-workers Computer Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Georgia Perimeter College - Attending GA Perimeter Technical College North Gwinnett/Lassiter High School 2001 – 2005

Education

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