Customer Service Accounts Payable

MICHELE RUSSOMANO

*** ******* ****.

Holbrook, NY 11741

H: 631-***-**** ***************@*****.***

OBJECTIVE

• Detail-oriented and highly proficient with excellent communication and analytical skills. seeking the position in your company. Bringing 17 plus years’ experience in customer service, administrative and maintenance field. Seeking to utilize my knowledge in billing, accounts payable, collections, and customer service to the best of my ability to help the company grow. EXPERIENCE

08/2019 to Current Billing Specialist

True Source – Islandia, NY

• Bill per customer contractual requirements and SLA

• Confirm and review vendor cost to maximize gross profit

• All invoices billed below target margin are sent for manager approval.

• Bill a minimum of (65) cases per day.

• Work closely with service department to verity missing information

• Confirmed billable status of all work orders and third-party websites Document processing.

• Upload and index vendor documents.

• Locate missing orders

• Emailed vendors for incomplete and illegible paperwork 09/2014 to Current Deli Associate

Stop and Shop Holbrook, New York

• Prepared for busy periods by organizing ingredients and restocking supplies for expected loads

• Assessed customer needs, including food allergies and suggested additional menu items as appropriate

• Confirm cost to confirm vendor payment due

• Communicated effectively with deli counter customers to answer questions and make recommendations

• Special orders documented and recorded for event catering and party trays 06/2002 to 07/2019 Community Manager

RHP Properties Bohemia, NY

• Automated office operations, managing client correspondence, record tracking, budgeting, and data communications

• Oversaw repairs and enhancements by working closely with maintenance staff

• Maintained facilities budget.

• Recommended property improvements based on detailed evaluations of current property conditions

• Efficiently managed one-person staff consisting of maintenance, activities and security personnel

EDUCATION AND TRAINING

1980 High School Diploma

Levittown Memorial High School Levittown, NY

Business

SUNY Farmingdale Farmingdale, NY

SKILLS

Customer and vendor relationship management

Financial budgeting and reporting

Strong communication skills

Contact this candidate