Warehouse Associate Order Fulfillment
Resume:
Darrell Wells
St. Louis, MO *****
**************@*****.***
Professional Summary
Results-driven warehouse associate with 15+ years of experience in inventory management and materials handling. Proficient in receiving, inspecting, and organizing shipments while ensuring safety and efficiency. Skilled in utilizing equipment for transportation and order fulfillment, consistently maintaining high standards of accuracy and organization. Committed to fostering teamwork and effective communication to enhance operational success.Im a self motivated person and I only have to be told something once.
Work Experience
First shift day prep warehouse associate
Peco chicken plant-St. Louis, MO
July 2023 to April 2025
1.
• Received, inspected, and documented incoming shipments of products
• Efficiently organized and maintained inventory in accordance with company standards
• Utilized forklifts and other equipment to safely transport materials within the warehouse
• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
• Collaborated with team members to complete daily tasks in a timely manner
• Maintained a clean and organized work area, promoting safety and efficiency
• Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations
Day Sorter/warehouse associate
Ups-Earthcity mo
April 2020 to September 2023
• Supervised a team of XX warehouse associates, ensuring efficient and accurate processing of incoming and outgoing shipments
• Developed and implemented standard operating procedures (SOPs) for receiving, inspecting, and restocking returned merchandise
• Trained new hires on proper handling and storage techniques to minimize product damage during the return process
• Managed the disposition of returned products by coordinating with vendors for repairs or replacements as needed
• Maintained accurate records of all returned items including reasons for return, condition assessment, and final disposition status
• Led training sessions on proper handling techniques for fragile or sensitive items such as electronics or glassware
Customer Service Representative
R and E tire company-St. Louis, MO
February 2000 to October 2020
Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information
• Built rapport with customers through active listening, empathy, and personalized interactions
• Participated in regular training sessions to stay updated on product features, policies, procedures, and industry trends
• Assisted with order fulfillment processes such as tracking shipments or coordinating returns/exchanges when necessary
• Developed strong problem-solving skills through analyzing complex situations quickly while maintaining composure under pressure and most of all maintaining a cool head under any complicated situation or task
• I only have to be told once to complete a task.
Education
Mass communication (College)
Forrest park college-St. Louis, MO
April 1997 to June 1999
Skills
• Customer service
• Data entry
• Computer skills
• Materials handling
• Organizational skills
• Efficient worker
• Shipping & receiving
• Time management
• Load & unload
• Warehouse experience
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