Overhead Crane High School
Resume:
MEAGEN
RODRIGUEZ
**********@*****.***
LaPorte, IN 46350
Bold Profile
Skilled in forklift operation and committed to safety, I effectively managed inventory and trained new employees, enhancing operational efficiency and team performance. I am well versed in weight limits and proper weight distribution in semi-trailers and on flatbeds. PROFESSIONAL SUMMARY
SKILLS
• Shipping and Receiving
Forklift and overhead crane
operation
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• Accurate record keeping
• Attention to detail
• Safety conscious
• Team player
• Excellent time management
New Prairie High School
New Carlisle, IN • 05/1990
Diploma
EDUCATION
Forklift and overhead crane
CERTIFICATIONS
Otech - Quality Control Inspector
Rolling Prairie, IN • 04/2024 - 07/2024
Edcoat - Shipping and Receiving/ Material Handler
New Carlisle, IN • 09/2020 - 07/2023
Unifrax - B Operator
New Carlisle, IN • 03/2018 - 04/2020
WORK HISTORY
• Inspected incoming and outgoing materials for accuracy and quality. Performed visual inspections and non-destructive tests where appropriate.
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Collaborated with production staff to establish and meet quality standards
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• Completed precise measurements using special tools. Maintained a safe work environment by following proper safety protocols.
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Kept storage areas organized, clean, and secure to protect the material and ensure safety for pedestrians within the facility
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Operated forklifts and overhead crane to load and unload semi trailers and flatbeds
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Used hand-held scanners and physical logs to accurately track inventory
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Read shipping orders and requisitions to pick and stage outgoing loads
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Transported inventory items from production lines to appropriate locations.
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Verified quantity and description of materials received by checking merchandise against packing list.
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Helped train new employees in safe practices and warehouse procedures.
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• Operated various production lines.
Constantly monitored weights and verified proper labeling on each production item and pallet
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• Properly palletized finished products.
Liberty Mutual - Customer Service Representative
Mishawaka, IN • 09/2000 - 03/2018
Performed utility duties: Moved, wrapped and staged finished pallets. Using forklift and automatic stretch wrappers
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Performed recycling duties. Loading materials to be recycled with front loader.
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Changed outdoor dust collection bags with forklift in all weather conditions.
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Stocked lines with proper sized pallets, bags, boxes, labels, ink and pallet reports.
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Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
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Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
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Responded to customer requests for products, services, and company information.
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Developed strong product knowledge to provide informed recommendations based on individual customer needs.
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Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
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Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
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Contributed to sales growth by upselling products and services based on individual customer requirements.
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Trained new Customer Service Representatives on company policies, procedures, and best practices.
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Top performer in regards to pulling and staging outgoing loads. ACCOMPLISHMENTS
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