Customer Service Administrative Assistant

Lisa Kauffmann

**** ******* ****** *** *****, CA 92109 • 775-***-**** • ***************@*****.***

Objective

To obtain a position that utilizes my background in leasing, customer service, sales, and administrative experience.

Skills

● Visual Display

● Leasing

● Customer Service

● Project Management

● Human Resources

● Accounts Payable/Receivable

● Vendor Relations

● Team Leadership

Proficient in Microsoft Word, Excel, PowerPoint, and Outlook Work History

Administrative Assistant - Hallmark Investments & Management- Reno, NV : 2022 - Present

● Receiving rents from tenants and vendors

● In charge of getting certificates of insurance from all tenants and vendors

● Taking maintenance requests and setting up appointments with vendors

● Inputting all utility bills and invoices and cutting checks

● Use of Appfolio computer system

● Spreadsheets using excel

● Opening all mail and giving to property managers

● Helping property managers get leases signed

● Other various tasks as needed

Design Assistant - Kitchen Cabinets Reno – Reno, NV 2020-2022

● Order all non-cabinetry items including countertops, tile, backsplash, flooring, and hardware

● Schedule design appointments with clients and vendors

● Receive orders from vendors and advise clients the estimated time of arrival for their items

● Keep in close contact with fabricators to make sure jobs are completed on time

● Accounting function processing all vendor invoices

● Assist with daily routine inquiries and client phone calls

● Flexibility to support designers with special requests

● Relieve Receptionist as needed and when requested

● Responsible for daily processing all mail, Federal Express and UPS Receptionist/Administrative Assistant - Chase International Real Estate : 2018-2020

● Set up showing appointments thru Skyslope

● Helping the office manager with banking transactions

● Assisting the transaction coordinator with escrows

● Assisting incoming guests

● Conference room and catering set up

Leasing Agent - Avenue5 Residential Sparks, NV : 2017-2018

● Assisted prospective tenants with information

● Touring apartments with prospective tenants

● Calling leads

● Writing up leases

● Working closely with the maintenance department

Leasing Agent - Aviana at Tuscany Reno, NV : 2014-2016

● Inspect apartments making sure they were ready for tours

● Giving tours of apartments

● Writing up leases for new tenants

● Assisting the property manager in various administrative tasks

● Take maintenance requests from tenants and scheduling Store Manager – Rockabboo Reno, NV : 2008-2013

● Ordering new merchandise with the owner

● Visual Display

● Sales

● Customer service

Education

QC Design School

Interior design and home staging

Associate of Arts Degree in Marketing

Mesa College- San Diego, CA

Carlson Travel Academy- San Diego, CA

Travel, and tourism degree

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