Quality Assurance Supply Chain

E R N E S T R A H N, P H. D.

*** **** **** ** • ELLABELL, GA 31308 • ******@*****.*** • 912-***-**** https://www.linkedin.com/in/ecrahn

CAREER OBJECTIVE

Experienced operations and quality leader seeking to leverage 20+ years of process optimization, production oversight, and cross- functional leadership to drive operational excellence at Hyundai GLOVIS EV Logistics America. SUMMARY OF QUALIFICATIONS

Dynamic operations and logistics professional with over 20 years of leadership in production management, process improvement, and team development. Proven record in quality assurance, Lean/Six Sigma process control, and ISO compliance across manufacturing, aerospace, and academic environments. Skilled in building safety-centered, high-performing teams that meet demanding production, quality, and delivery objectives. Recognized for strategic planning, resource allocation, and workforce training initiatives that improve operational throughput and efficiency.

• Production & Operations Management

• Logistics & Supply Chain Coordination

• Process Optimization & ISO Compliance

• Lean/Six Sigma Continuous Improvement

• Quality Assurance & Root Cause Analysis

• Team Development & Safety Culture

• Strategic Planning & Resource Allocation

• Instructional Systems Design & Program Leadership PROFESSIONAL EXPERIENCE

Boeing Global Services, Oklahoma City, OK (Virtual) 2023-Present

• Lead quality assurance initiatives to monitor, analyze, and resolve process deviations, ensuring adherence to Boeing’s quality and customer standards

• Develop and implement instructional materials for client training programs, aligning content with ISO and Six Sigma best practices

• Collaborate with cross-functional engineering and production teams to improve workflow efficiency and reduce process variation through root cause analysis

• Design and deliver Lean-based training modules that enhance process control, production scheduling, and preventive maintenance practices

Adjunct Professor, Wayland Baptist University/Savannah Technical College 2018 - Present

• Designed and delivered university-level courses in Production and Operations Management, supply chain logistics, and organizational leadership

• Provided classroom and lab instruction in Aviation Maintenance Technology, emphasizing safety, quality control, and efficient workflow practices

• Integrated Lean and Six Sigma methodologies into curricula to prepare workforce-ready graduates for production and logistics careers

Dean/Executive Director, Wayland Baptist University, Fairbanks, AK 2017-2018

• Directed all campus operations, overseeing staffing, compliance, budgeting, and educational program management

• Executed a $700K operational budget, improving financial efficiency and reducing overhead by $200K

• Liaised with military, community, and accreditation partners to ensure compliance with institutional and federal standards United States Air Force (Multiple Locations) Senior Operations & Program Management Roles 1991 - 2017

• Oversaw production, logistics, and maintenance operations for multinational aircraft programs supporting over 400 personnel

• Directed multi-million-dollar logistics operations for international training and sustainment programs in Saudi Arabia and Afghanistan

• Managed end-to-end workflow and training operations to ensure readiness, safety, and alignment with Department of Defense directives

• Led curriculum development and instructional modernization initiatives improving throughput and reducing training cycle time by 25%

E R N E S T R A H N PAGE 2

EDUCATION

Doctor of Philosophy, Business Administration (PhD-BA) 2014 Specialization: Aeronautical Science Management

Northcentral University, Prescott Valley, AZ

Master of Science (MS), Adult Education 2008

Troy University, Montgomery, AL

Master of Aeronautical Science (MAS) 2003

Specializations: Aviation/Aerospace Management, Aviation/Aerospace Safety, Aeronautics Embry-Riddle Aeronautical University, Daytona Beach, FL Bachelor of Science (BS), Professional Aeronautics 2000 Minor Course of Study: Aviation/Aerospace Safety

Embry-Riddle Aeronautical University, Daytona Beach, FL CERTIFICATIONS / TECHNICAL SKILLS

FAA Certified Mechanic License: Airframe and Powerplant Rating 1997 Lean/Six Sigma: Life-Cycle Management, Project Tracking, Cost/Benefit Analysis, Design for Six Sigma (DFSS), FMEA, Value Stream Mapping

Software: Microsoft Office Suite (Excel, Word, PowerPoint), Adobe Creative Suite, Learning Management Systems (Blackboard, Canvas, Brightspace)

SELECTED ACHIEVEMENTS

• Reduced training and production cycle times by 25% through process optimization initiatives.

• Directed $56M in logistics and sustainment support for multinational operational exercises.

• Improved financial performance by reducing institutional expenditures by $200K annually.

• Recognized as Educator of the Year and lead for Air University Team Excellence Award for innovation in operational training systems.

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