A Team General Manager
Resume:
Janet L. Mitchell
West Terre Haute, In
47885
**************@*****.***
Objective
To obtain a position that I can utilize the skills I have acquired in my past and current position. As well as continuing
to work as part of a team to effectively reach common goals.
Qualifications/Experience
JPMorgan/Chase Relationship Banker (July 2021-October 2024)
Greet customers, assist with accounts
Print statements
Answering phones and directing calls
Training/Licensing- (passed SIE Exam)
District Supervisor/ Dedicated Region Trainer (August 2012-May 2021)
Carrols LLC (Burger King) Indianapolis, IN
Responsible for the recruiting, interviewing, hiring, and development of 40-50 managers in seven restaurants; created further development strategies for teams to build bench strength, as well maintaining hourly staffing level of up to 190 employees by maintaining safe, clean, high quality restaurants.
Responsible for 7 units that average 1.6 -2.0 million a year, managing profitability and financials/budgeting aspect of the restaurants.
Managed and improved restaurant profitability through efficient operations and people development, Delivered on site training for new products for the Company as well as maintained 1 of the 5 training restaurants for the Indy Market for 45 restaurants.
Responsible for setting up agreements with vendors to take care of facility issues as well as local marketing.
General Manager (January 2011-August 2012)
Steak N Shake, Crawfordsville, Indiana
Responsible for all aspects of the restaurant that relate to the P & L, controlling food cost, labor controls and speed of service both at Drive-thru and ticket times for dining guests delivering on the Mission and Vision of brand.
Responsible for development of management team as well as building a bench within the ranks. Successfully recruited 1 salaried manager and developed 2 hourly managers from within.
Continued sales growth at restaurant in the last 10 months trending 19%, on the breakfast and 3rd shift day part.
responsible for on-site training of new seasonal products for proper execution.
Company Business Manager (December 2005 to November 2010)
Burger King Corporation, Lafayette, Indiana
Responsible for the recruiting, interviewing, hiring, and development of 40-50 managers in seven restaurants; created further development strategies for teams to build bench strength, as well maintaining hourly staffing level of up to 190 employees by maintaining safe, clean, high quality restaurants.
Managed and led a team of Restaurant Managers that delivered guest satisfaction
Managed and improved restaurant profitability through efficient operations and people development
Delivered on site training for new products for the Company as well as maintained 2 training restaurants for the Indy Market for 80 restaurants.
References:
Danielle Stingley – Food Service Supervisor Franciscan St. Elizabeth Health
3106 Bond Dr.
Lafayette, IN 47909
Alisha Paxton – Branch Manager Chase
200 S Washington St
Crawfordsville, IN 47933
John Miller- District Supervisor
335 Cromwell Ct
Lafayette, IN 47909
Contact this candidate