Support Worker Senior
Resume:
K
KATHERINE BLAKE
*************@*****.***
WORK EXPERIENCE
Residential House Manager - Ruskin Mill Trust Stourbridge
May 2021- Present
As a Residential House Manager, I oversee the smooth and efficient operation of three residential homes, with a focus on care, compliance, and delivering high-quality service. I manage a team of nine staff, including permanent, bank, and agency, handling their supervision, training, and performance. I am responsible for creating and maintaining the staffing rota to ensure consistent coverage and continuity of care. My duties include the safe administration and management of medication, maintaining accurate records, and liaising closely with health professionals and parents to support the medical and personal needs of students. I act as the primary point of contact for the Head of residential, staff, contractors, parents, and external service providers, I ensure all care activities comply with CQC standards. I bring strong leadership, discretion, and excellent organizational skills to maintain a safe, person-centered, and compliant environment.
Senior Support Worker - Ruskin Mill Trust Stourbridge
July 2021- May 2021
I am an experienced and compassionate Senior Support Worker with a strong background in delivering high-quality, person-centered care to individuals with a range of complex needs, including learning disabilities, ASD and mental health conditions. I have a proven ability to lead and motivate teams, develop and implement care plans, and manage daily operations within care settings. Adept at fostering positive relationships with individuals, families, and multidisciplinary teams to ensure continuity of care and a safe, supportive environment. Committed to promoting dignity, independence, and well-being in all aspects of support.
Senior Support Worker
Fairmont Residential Ltd - Stourbridge
June 2020 to July 2021
As a Senior Support Worker with supervisory responsibilities, I not only perform the core duties of the role but also manage and support a team of staff and volunteers across multiple services. I am responsible for overseeing daily operations, providing guidance, and motivating team members to consistently deliver the highest standard of care and support.
Senior Support Worker/Team Leader
Care Through The Millennium - Birmingham
April 2015 to June 2020
I am responsible for ensuring all current and newly referred individuals receive high-quality person-centred support. I provide first line management and lead a small team of support staff.
I lead and support practice development within the team and provide coaching, mentoring to team members. I ensure good joint working practices are established and maintained with relevant parties.
I am responsible for preparing and maintaining up to date support plans and co-ordinating the provision of high quality, individualised, support by support staff.
Also overseeing the day to day running of designated services, effectively identifying and contributing to learning and development activities including meeting organisational targets. While supporting staff in the delivery of service. Always maintaining effective communication and contributing to the service provision and development. I also work with Local Authorities and stakeholders to achieve and maintain a positive, engaging, proactive and promotional relationship throughout the service.
I oversea the day to day running of designated services, while supporting staff in the delivery of this service. I Effectively identify and contribute to learning and development activities including meeting organisational targets. Always maintaining effective communication while contributing to the service provisions and development of my service users. I Support service users on therapeutic home leave and other required leave.
Overseeing and administrating both controlled and non-controlled drugs on site.
I also support the on-call part of the service.
Night Support worker
Care Through The Millennium - Birmingham
April 2014 to 2015
Working with vulnerable people in different ways. Personal and oral care. Supporting Individuals who
have mental health problems, learning difficulties, disabilities, recovering addicts and young offenders.
There is a gap in my employment history from 2009-2014
This is due to being involved in an accident and damaging my right knee. This left me unable to continue the job I was doing and had to undergo reconstructive surgery on two occasions to improve my mobility and rehabilitation.
Self Employed
Electrical Engineering at Moorcroft Electrical
2007 to 2009
Electrician and Site Installation Contractors that specialise in HVAC / BMS Controls Installations. My responsibilities were to make sure we had all materials for the job and the correct tools needed to carry out different tasks. I was able to make decisions and work on my own initiative. I am able to read technical diagrams and directly work from them.
General Assistant
Tesco
2003 to 2007
Working as part as a large team within the store multitasking at busy times this included checkouts, home shopping, supporting warehouse staff with deliveries, stock control, fresh food counters.
Debt Collector at Provident Financial. (Part time) 2006-2007. Handling money on behalf of others, gaining new customers, liaising with members of the public and colleagues.
EDUCATION
Bournville College
2013
BTEC National Diploma in Public Services in (Uniformed) - Double Pass
South Birmingham College
2003 to 2005
GCSE in Business Studies
Dame Elizabeth Cadbury Technology College
1997 to 2003
CERTIFICATIONS
NVQ level 3 Health and Social care
ADDITIONAL INFORMATION
NVQ Level 3 Health and Social care
NVQ level 2 Health and Social care
CPI 2024
First aid 2024
Professional boundaries training 2024
Safeguarding 2024
Equality and diversity 2024
Food and Nutrition 2024
Medication training 2024
Mental capacity act
Infection Control
Health and Safety
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